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Jun 20, 2019 · The good news is that interventions to improve sales ethics should pay for themselves–and not just in the form of risk mitigation. Companies with higher ethical standards experience...
- Training
- Proposition
- Norms and Values, Codes of Ethics, Policies
McClaren identified nine studies dealing with education and one with training, noting that “the distinction between levels and types of education and training is frequently not made clearly in the literature” (2000, p. 289). The main issues from the previous review were a lack of studies investigating training, the need to determine the relationshi...
Ethics training communicating sales specific work-related norms will have a greater effect in reducing the ethical conflict of sales practitioners compared to general ethics training.
Of the nine studies dealing with codes of ethics identified by McClaren (2000), five described the nature, severity, and ranking of ethical issues. Four examined the effect of the perceptions of the severity of the act, the internalization of values, and the structure of ethical decision-making. The treatment of codes of ethics in the previous revi...
- Nicholas McClaren
- nicmac@deakin.edu.au
- 2013
And one of the most visible and tangible ways to manifest that competitive advantage is through having an ethical sales culture. With that in mind, many organizations will put together some sales training to support their culture-building goals.
Key Takeaways. The Link Between Ethical Culture and Sales Success. The Role of Trust in Building Ethical Sales Teams. The Impact of Ethical Culture on Customer Loyalty. Strategies for Fostering Ethical Behavior in Sales. The Financial Benefits of Ethical Standards in Sales. The Long-Term Effects of Unethical Behavior in Sales.
- Lead by Example. Establishing a culture of ethics and accountability starts with setting an example as an organizational leader. By proactively creating a space where you encourage ethical decision-making and accountability, your team will be more likely to do the same.
- Provide Meaningful Feedback. Giving feedback is an effective way to promote accountability within your team. Research by Gallup shows that employees who receive regular, meaningful feedback are four times more likely to be engaged.
- Combat Workplace Bias. Building a culture of ethics and accountability requires that everyone proactively combats workplace bias and stereotypes. Workplace bias refers to unconscious inclinations based on personal experience, cultural background, or social conditioning.
- Give Employees a Voice. So that you and other leaders receive meaningful feedback and stay accountable, it’s vital to give employees a platform to share their thoughts.
Feb 29, 2024 · At the core of achieving this goal lies ethics training – a crucial tool for shaping the attitudes, behaviours, and decision-making of individuals within an organisation. This blog explores why ethics training matters, who it is for, and how often it should be conducted.
People also ask
Does ethics training reduce the conflict of sales practitioners?
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Sep 23, 2013 · Using a national sample of 324 sales and marketing professionals representing a variety of organizations, this study examined the mediating role of perceived ethical context in the proposed relationships between hours of ethics training and satisfaction with supervisors and coworkers.
