Search results
- Please note that we cannot answer any inquiry about your account by email. For questions about your account registration, password or financial transactions, or for any other request related to your personal information, please call us.
portail.lotoquebec.com/en/contact-us
People also ask
How do I contact Loto-Québec?
Does lotoquebec answer questions by email?
Does Loto-Québec have a privacy policy?
How do I contact Loto Québec customer service?
How do I claim my Loto-Québec Prize?
Can I claim a prize online in Québec?
1‑866‑611‑5686. Monday to Friday, from 8:30 a.m. to 4:30 p.m. Online gaming: 24 hours a day, 7 days a week. By e-mail. For online games: onlinegames@lotoquebec.com. For other Loto‑Québec's products and services: customer_service@loto‑quebec.com.
For information, advice or help, contact Gambling: Help and Referral at 1‑800‑461‑0140. This help and referral phone line is confidential, free, bilingual and available throughout Québec 24 hours a day, 7 days a week.
We’ll email to let you know your claim has been processed and that you can collect and check your free play(s) at a Loto -Québec retailer by showing them your original ticket.
1 800 461-0140. Available 24 hours a day, 7 days a week, the service is confidential, bilingual and free. The counsellors are specialized in problem gambling and will be able to: Listen to you and support you as you take steps to get help. Encourage you to question your gambling habits.
We're happy to provide answers! Customer Service. Telephone: 1-866-611-LOTO (toll-free) or 1-866-611-5686. Monday to Friday, 8:00 a.m. to 4:30 p.m. (except holidays) By phone, mail or in person. Montréal. Loto-Québec (head office) 500 rue Sherbrooke Ouest. Suite 2000. Montréal, QC H3A 3G6. To claim a prize by mail (preferably registered)
Telephone: 1-866-611-LOTO (toll-free) or 1-866-611-5686. Monday to Friday, from 8:30 a.m. to 4:30 p.m. (except holidays) Contact us: addresses, e-mail addresses and phone numbers for Loto-Québec departments and subsidiaries.
