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  2. Elevate Your Home With Signature Designer Light Fixtures. Shop Visual Comfort® Today! Experience The Latest In Lighting From Industry Leaders. Shop Or Visit A Showroom Today!

    1400 Grandview Ave, Columbus, OH · Directions · (614) 369-3918
  3. The premier destination for modern lighting, commercial lighting and home décor. Browse The Complete Collection of Visual Comfort Modern Collection.

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  1. If you encounter a defect in your product, please complete the form below to request a replacement or return. Items arrived with shipping damage or lost in transit must be reported within 5 business days to qualify for credits or adjustments. Do not remove from original delivery address.

  2. Orders may be placed online, in our showrooms or by contacting one of our customer service representatives via email or phone: e/ customerservice@visualcomfort.com. p/ 877.762.2323. View our showroom locations.

    • What Does This Warranty Cover
    • What Is The Warranty Period
    • Who Does This Limited Warranty Apply to
    • Sole and Exclusive Remedy
    • Disclaimer of Other Warranties
    • What Does This Limited Warranty Not Cover
    • How to Obtain Warranty Service
    • Limitation of Liability

    All Visual Comfort & Co. products are guaranteed to be free from defects in design, material and workmanship, under normal use and maintenance, subject to the exclusions and limitations set forth in this Limited Warranty.

    All Visual Comfort & Co. products are warranted against failure for a period of one year from purchase. Integrated electronics and LED are warranted against failure for a period of five years or 50,000 hours from installation, whichever comes first. LED Bulbs are warranted against failure for a period of five years or 15,000 hours from installation...

    This Limited Warranty is extended to the original consumer of the fixture or fan (the “Product”), who is able to produce proof of purchase. Except as allowed below or as required by applicable law, this Limited Warranty may not be assigned or transferred. If the original purchaser is a builder, contractor, or developer who purchases and installs th...

    Visual Comfort & Co. will, at its sole discretion, repair or replace any Product proven to be defective in material, workmanship, or which fails within the warranty period. If no repair can be made and a replacement is not available, Visual Comfort & Co. will credit or refund the full purchase price. The foregoing are the sole and exclusive remedie...

    Except for the warranties set forth in this Limited Warranty, to the maximum extent permitted by applicable law, Visual Comfort & Co. disclaims all other warranties with respect to the Products, including statutory warranties of merchantability and fitness for a particular purpose. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT AS OTHERW...

    DAMAGE:

    Damage which occurs during shipment, delivery, assembly, installation, or use is not covered by this warranty. Visual Comfort & Co. will, at its sole discretion, determine whether an issue is the result of a defect or damage.

    MATERIAL VARIATION:

    We use many natural materials such as wood, rattan, wicker, alabaster, marble, leather, and others. Natural materials may vary in color, texture, veining, graining, and translucency. Therefore, any claim for mis-matched appearance or color is not covered by this warranty.

    HANDMADE NATURE:

    Many Visual Comfort & Co. products are made by hand. In many cases, every component has been individually finished by master craftsmen. Small variations between products are to be expected. Hand blown artisan glass may inherently contain small lines, waves, or bubbles. These are not defects, but evidence that each piece is a crafted work of art. Therefore, any claim for these issues is not covered by this warranty.

    To find more information, start a request for warranty service or return, or to learn about item-specific warranties, please visit our website at www.visualcomfort.com. Please carefully review the item-specific warranty details and ensure you complete and register the product warranty before use (where applicable). A dated sales receipt as proof of...

    This warranty is not applicable to defects caused by misuse, neglect, accident, or improper operation, maintenance, storage, transportation, or handling of this product. If any violation of the expressed or implied warranty for this product occurs, the consumer is strictly limited to the remedies previously mentioned. Visual Comfort & Co. will not ...

  3. For over 30 years, Visual Comfort has produced lighting with some of the most influential names in design using natural materials of exceptional quality and distinctive, hand-applied, living finishes. With a bold new vision and singular brand experience, we have now unified Visual Comfort, Tech Lighting, Generation Lighting and Monte Carlo Fans ...

  4. Mar 15, 2024 · With an appetite for its creations growing all the time, Visual Comfort & Co. is revealing exciting, new collaborations all the time. There is not a surface, not a style of home, not a design era left untouched by this American-born and raised lighting label. A statement that only rings truer and truer with time. The future is, fittingly, bright.

  5. Return Policy: We do not accept returns for Arteriors, Currey & Co, Palecek, Troy/Corbett, Visual Comfort, Regina Andrew, Modern Forms, Modern Forms Fans, W.A.C., showroom, custom fixtures, or chain. We are pleased to introduce our NEW no re-stock fee policy! For all online orders, items must be returned within 30 days of delivery.

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  7. Jul 10, 2024 · Perhaps too firm. According to user data, the number one reason for returning a mattress is that it feels too firm. Another top reason is that it feels too soft. Yes, we have a lot in common with Goldilocks, but to be fair, considering how much time we spend in bed, it makes sense that we want our new bed to feel like heaven.

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    related to: Does visual comfort have a return policy?
  2. Elevate Your Home With Signature Designer Light Fixtures. Shop Visual Comfort® Today! Experience The Latest In Lighting From Industry Leaders. Shop Or Visit A Showroom Today!

    1400 Grandview Ave, Columbus, OH · Directions · (614) 369-3918
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