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1. www.consumeraffairs.com › computers › nortonNorton Reviews: See What Customers Are Saying - ConsumerAffairs

   www.consumeraffairs.com › computers › norton

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   2 days ago · Norton Customer Service is absolutely horrible, impossible to contact, and has rude agents. The system would not generate a code so that I could use Chat.

2. www.reddit.com › whats_the_hate_with_nortonWhat's the hate with Norton? : r/antivirus - Reddit

   www.reddit.com › whats_the_hate_with_norton

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   I actually needed tech support it was so bad. Don’t recall but they couldn’t resolve my problem so I got a refund. It also left traces in my windows registry after a complete uninstall.

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4. www.techradar.com › news › norton-antivirusNorton antivirus customers beware - your subscription could ...

   www.techradar.com › news › norton-antivirus

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   • Overview
   • "Unacceptable"
   • Are you a pro? Subscribe to our newsletter

   News

   By Mike Moore

   published 24 March 2021

   Antivirus firm facing lawsuit for auto-renewing subscriptions

   (Image credit: Norton LifeLock)

   Security giant Norton is facing court action in the UK after claims the firm enforced auto-renewing subscriptions on its antivirus customers.

   See full list on techradar.com

   "It is completely unacceptable that a leading anti-virus software firm has refused to supply all the information we asked for, which is why we’re taking the firm to court," said CMA Chief Executive Andrea Coscelli in a press release.

   "Our unprecedented decision in this case reflects the serious impact of Norton’s refusal, which is delaying a CMA investigation intended to protect UK consumers."

   The CMA claims that Norton customers had their payment details kept on file by the company, meaning that even when their initial subscription ended, they would then be charged for a new subscription unless they had actively taken steps to cancel their contract.

   This may have lead multiple Norton customers to end up paying far more than they expected, or even knew about, with the CMA also looking into whether the company raised prices when a contract automatically renewed.

   The CMA says it has requested a swathe of information from Norton concerning these claims, including the company's own research concerning how customers responded to website information on auto-renewal and pricing - but Norton has apparently refused to provide some of the data.

   The CMA says it regards this non-compliance from Norton as a breach of its legal obligations, and it will now look to enforce the request for information through the courts - marking the first time the CMA has needed to take this step in a consumer protection case.

   See full list on techradar.com

   Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!

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   See full list on techradar.com

5. uk.trustpilot.com › review › wwwRead Customer Service Reviews of www.norton.com - Trustpilot

   uk.trustpilot.com › review › www

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   Do you agree with Norton's 4-star rating? Check out what 32,015 people have written so far, and share your own experience.

   • 4.5/5

6. www.yelp.com › topic › rosemead-has-anyone-had-a-badHas anyone had a bad experience with Norton's customer service?

   www.yelp.com › topic › rosemead-has-anyone-had-a-bad

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   Norton's bad service made me file a claim with my bank to get my money back. Even the bank was disgusted at how Norton treats their customers. This experience will also result in contacting the Better Business Bureau.

7. support.norton.com › sp › enContact Norton™Support - Norton Phone Number, and Chat Support

   support.norton.com › sp › en

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   Customer Support; Community; Spyware & Virus Removal; Premium Services; How to Renew

8. People also ask

   How bad is Norton customer service?

   • Norton Customer Service is absolutely horrible, impossible to contact, and has rude agents. The system would not generate a code so that I could use Chat. It is virtually impossible to find a phone number for a human and then the agent has an attitude and even threatened to cancel my subscription.

   Norton Reviews: See What Customers Are Saying - ConsumerAffairs

   www.consumeraffairs.com/computers/norton.html

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   Does Norton have a customer support team?

   • Norton is one such trusted name in the world of cybersecurity, offering a range of products and services to keep your data safe. However, there may be times when you need assistance with your Norton software, and that’s where their customer support team comes in.

   Understanding Norton Customer Support: What to Expect When You Call

   www.consumersearch.com/technology/understanding-norton-customer-support-expect-call

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   Why should I use Norton's customer support?

   • Remember that Norton’s customer support is there to help you enhance your cybersecurity experience and keep your devices protected. This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.

   Understanding Norton Customer Support: What to Expect When You Call

   www.consumersearch.com/technology/understanding-norton-customer-support-expect-call

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   Why does Norton require contact information?

   • We require contact information to ensure our reviewers are real. We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. Norton Customer Service is absolutely horrible, impossible to contact, and has rude agents.

   Norton Reviews: See What Customers Are Saying - ConsumerAffairs

   www.consumeraffairs.com/computers/norton.html

   See all results for this question

   What can I expect from a Norton contact phone number?

   • Once you dial the Norton contact phone number and are connected with a representative, you can expect professional and friendly assistance from their team. The representative will first listen attentively as you explain the nature of your problem or query about their products/services.

   Understanding Norton Customer Support: What to Expect When You Call

   www.consumersearch.com/technology/understanding-norton-customer-support-expect-call

   See all results for this question

   Is Norton a good company?

   • Such as Norton Crypto. Past history of performance issues. Even today, Norton is not really the fastest out there (Although I agree most users won't even notice any slow downs) Norton is fast and it is on par with the 'best'. In 15 years I've never had an attack make it through. However, their notifications is the reason why I'm leaving.

   What's the hate with Norton? : r/antivirus - Reddit

   www.reddit.com/r/antivirus/comments/14f886t/whats_the_hate_with_norton/

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9. www.consumersearch.com › technology › understandingUnderstanding Norton Customer Support: What to Expect When ...

   www.consumersearch.com › technology › understanding

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   Aug 24, 2023 · Why Contact Norton Customer Support? When you encounter issues with your Norton software, it can be frustrating and potentially leave your devices vulnerable. While Norton provides extensive online resources and a comprehensive knowledge base, sometimes you need personalized assistance.