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Jun 24, 2021 · Turo Customer Service Phone Numbers. United States: 415-965-4525. This is the general support number and the toll-free number for US callers that’s available 24/7. Callers outside the US may pay their carrier’s standard rates. Canada: 888-391-0460.
To book a car on Turo in Canada, you must create a Turo account, be 23 years old or older with a valid driver’s license, and get approved to drive on Turo. When you’re booking your first trip, you’ll go through a quick approval process by entering your driver’s license and some other information.
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- No, you don’t need personal insurance coverage to book a car on Turo in Canada. But, any personal insurance you may have that covers damage to the...
- No, you don’t need a Canadian license to book a car in Canada. But you do need a valid driver’s license — most international driver’s licenses are...
- Yes, multiple guests can drive the car you book on Turo, as long as they are all approved to drive. The primary driver (whoever booked the car) can...
- You can cancel and get a full refund up to 24 hours before your trip starts. If you book a trip with less than 24 hours’ notice, you have one hour...
- If there’s an emergency or an issue with the car, call our emergency roadside assistance provider, available 24/7. We’ll make sure you’re safe, the...
- Yes, many hosts offer delivery to travel hubs like airports, train stations, and hotels, or to custom delivery locations. There are cars available...
- Many Turo hosts offer discounted prices for weekly and monthly trips, as well as “early bird” discounts for trips booked a week or more in advance....
- Under the enhanced cleaning policy, hosts are required to clean and disinfect their vehicles thoroughly before every trip, so you can feel safe and...
In some cases, Turo’s trust and safety team will cancel a guest’s booked trip. If that were to happen, Turo will contact the guest and host, and issue the guest a full refund. In these instances, Customer Support is available to help guests rebook 24/7 (US and Canada) and during business hours for UK guests.
5 days ago · For questions or information about the third party liability insurance for trips in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or claims@turo.agency. For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
