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Our goal is to satisfy our Members and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with Virgin Plus, click here for more options. Contact Virgin Mobile Canada. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.
Don’t worry, you’re in the right place to get support or help troubleshooting Virgin TV problems. Setting up Virgin TV. Using Virgin TV. Fixing a Virgin TV issue. Manage an order or appointment.
Top tips to help with most Virgin TV issues: Check the batteries in the Virgin TV remote, making sure they’ve been correctly positioned and that they’re fully charged. Make sure your TV is on the correct source input channel. You can check this by going through each source input using your TV’s remote. Alternatively, check your TV’s ...
Jul 23, 2024 · Head to our help section now to use our troubleshooting tool and log in with your postcode and the last name of the account holder to start the checks immediately. Try our TV troubleshooting tool now. If your TV service stops working in the way you want, our new and improved troubleshooting tool can diagnose and even fix the problem.
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You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*