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  2. How do BBB ratings work? BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers.

  3. How do I check a company's rating with the Better Business Bureau (BBB)? Go to BBB.org and enter the company name and location of the business (if known) into the search box.

  4. Apr 21, 2024 · How Ratings Work. For many consumers, the Better Business Bureau’s letter grades are a key factor in choosing whether to use a particular business or look elsewhere. These ratings...

  5. Sep 21, 2021 · How BBB Ratings Work . Contrary to popular belief, the BBB ratings don't measure how good a business is. Instead, they measure how likely a business is to respond to its customers, on a scale of A+ to F. Theoretically, the business could have many unhappy customers and still get a good BBB rating.

  6. BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Just like our complaints, reviews are...

  7. The BBB rating system uses an A+ through F letter-grade scale. The grades represent BBB's degree of confidence that the business is operating in good faith and will resolve customer concerns filed with BBB. BBB's ratings are explained on its Ratings Overview page.

  8. Nov 3, 2021 · What Is BBB Rating And How Does It Work? While a BBB rating does not indicate a companys overall quality, consumers can tell a lot from the assessment. Companies can receive as high as an A+ and as low as an F, ranging from 100 to 0 points.

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