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  1. How do I change my name? We’ve made it easier for you to change your name on your account. Now you can upload your documents in My O2 so that we can verify the name changes. Get started by signing into My O2 and select ‘Manage details’ – we’ll send you a one-time access code to your device so you can view and edit your details.

    • Leaving O2

      How do I end my O2 contract? If you decide to leave us,...

    • Auto-Save

      What will happen to my Direct Debit? Your Direct Debit will...

    • Bereavement

      Here’s what to do if you’d like to change the name on the...

    • Refunds

      You can check your final bill in My O2 online, but not in...

  2. Sep 22, 2022 · If you’ve been moved to this new system you can change your name and date of birth directly in My O2. Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2.

  3. Nov 3, 2023 · Once we’ve completed the changes for you, you’ll be able to change your name and date of birth directly in My O2 using the instructions below: Go to ‘My details’ and select the details you want to change. You can directly upload relevant documentation, like a birth certificate or marriage certificate, in My O2.

  4. Aug 15, 2022 · If you’ve been moved to this new system you can change your name and date of birth directly in My O2. Simply go to ‘My details’ and select the details you want to change. You can then directly upload relevant documentation, like a birth certificate or marriage certificate, direct in to My O2.

    • How to Get The My O2 App
    • Are You Signed Up For My O2?
    • How to Sign in to The My O2 App
    • What Can I Use The My O2 App for?

    To get started, you'll need a smartphone or tablet with either Android version 4.1 or later or iOS 8 or later: 1. Android. Download the My O2 App for free from the Google Play Store 2. iPhone: Download the My O2 App for free from the App Store If you prefer, you can also download the My O2 app by texting MYO2APP to 2020.

    Once you install the app, you'll need your My O2username and password to sign in. Not sure if you have these? See below for instructions. 1. Pay Monthly: You’ll automatically have these details, but you can get a reminder or click 'Forgotten your username or password' link on the My O2 sign in page 2. Pay As You Go: Sign up for My O2 here If you've...

    The first time you sign in to the app, we’ll ask you to set a memorable pin. If available, you'll also be able to opt-in to use fingerprint or face recognition. This lets you sign in quickly and securely. You can change your pin or opt-in or out of fingerprint sign in at any time. Just go to the Profile icon in the app homepage and select PIN/Biome...

    With the My O2 app, see what you can do. There are so many different features to help you manage your account, keep on top of your bills and get exclusive O2 offers.

  5. How to sign in to My O2. To sign in, visit My O2 or open the app and enter your username and password. On the website, ticking 'Remember my username' will help you sign in faster next time. To reset your details, click on 'Forgotten your username or password?' and follow the instructions. Changing your My O2 password. You can change your My O2 ...

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  7. Dec 6, 2019 · Manage my details: here you can change your contact mobile number, sign-in details (username, password, security question), billing address, contact preferences . Need to link other products to your My O2? On the 'Account' tab, scroll down and click on 'View all'.

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