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  1. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status).

    • Billing

      Billing - Check Service Status | Broadband, Landline & TV |...

    • My Virgin Media APP

      Do it all in the My Virgin Media app . Whether you're a...

  2. Aug 1, 2017 · Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers. There's three easy ways to access Service Status information. 1. Click the Link

  3. We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by...

    • 2 min
    • 278.9K
    • Virgin Media Help
  4. Nov 3, 2023 · How do I check if my internet is down if I’m with Virgin Media? You can check Virgin Media’s service status on its website, or through the Virgin Media app. For more on Vodafone broadband help and problems, read our guide. How do I check if my internet is down if I’m with Sky? With Sky, you can sign in to the Service Checker to check for ...

    • Joe Svetlik
  5. Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

  6. Mar 22, 2024 · On this video it says I can access Service status with a phone number and postcode, without signing in; Please can someone tell me if that is possible and what URL I need to find it. How to check if there's a problem with my Virgin Media services? https://www.youtube.com/watch?v=EDmb0UllKX4

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  8. If your Virgin Plus services are still down once power is restored, use our Virtual repair tool to troubleshoot. Enter your address to see if your area is affected by an outage. Check services status. Explore our support content and take advantage of our helpful self-serve options.

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