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  1. You can restart the gateway if you’re on a mobile device by clicking here or if you’re on a computer by scanning the below QR code with a mobile device. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway.

  2. If you are having trouble with your internet or telephone connection, resetting or rebooting your modem may be your first and best step to troubleshoot your ...

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  3. Mar 13, 2024 · Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.

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  4. Sep 8, 2023 · 1 – Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway’s housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify.

  5. xFinity Home Page: https://my.xfinity.com/xFinity Support Page: https://www.xfinity.com/support/Find Great Deals on Tech at Amazon - http://amzn.to/2q35kbcXf...

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  6. Aug 11, 2017 · Plug the modem/gateway back in and wait for the status light to indicate it is online. If you have a stand-alone router, plug it back in and wait for the lights to indicate ready status. Power on your computer. If you have a telephony modem or gateway device you can use the reset button if available.

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  8. Aug 19, 2020 · To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.

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