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Nov 16, 2022 · The best way to open the conversation is with the assumption that the employee is unaware there is an issue. This way, even if they do know there may be an issue, they can pretend that this is the first time they’ve been made aware. Again, this gives them an opportunity to save face. Open the conversation like this:
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Apr 4, 2022 · If the employee indicates the cause of a personal hygiene issue is a result of a medical condition or is related to a religious belief or practice, start a conversation with the employee to help determine whether the Title VII, the ADA, and/or a state law applies and whether there are accommodations that may resolve the issue without causing undue hardship on your business.
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If you receive a complaint about an individual’s hygiene, evaluate the situation to determine if there is in fact a serious issue that negatively impacts other co-workers, clients, or customers. Resist reacting to one person’s feedback. Be discreet as you look into the situation and ensure that a respectful workplace is maintained for everyone. Ass...
Should you determine that an individual has a serious hygiene issue that must be addressed, always maintain respect for the employee during these conversations. There is no doubt about it, this is going to be a tough conversation for both of you. Prepare ahead, be empathetic, and anticipate embarrassment and emotional reactions. Keep the conversati...
As you discuss the concern with the employee, it’s important that you’re prepared to address or support the employee’s needs. For example, what happens if the issues are due to a lack of resources? Employees may be without adequate bathing or laundry facilities. Are there resources available (i.e., an employee assistance program) that could support...
Dec 14, 2021 · Talking about an employee’s poor personal hygiene is never an easy conversation, but you need to push through your discomfort for everyone’s sake. Here’s how. Addressing an employee’s poor personal hygiene – such as a strong body odour – can be downright uncomfortable.
Dec 17, 2018 · Poor employee hygiene and its effects on the workplace When thinking about employee hygiene, it’s important to address both its obvious and less obvious components. An employee with particularly bad body or foot odour is a problem that will become quickly apparent to most.
Feb 14, 2020 · There is little point beating around the bush, so inform the employee what the issue is directly in a non-judgemental manner, i.e. complaints have been received about their hygiene. However, it is also very important to be sympathetic to the feelings of the employee during the conversation, and aim to put them at ease as much as possible.
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Avoid blaming the employee and try to use “I” statements like “I noticed.” Discuss solutions. Give the employee an opportunity to respond. If their personal hygiene issue requires accommodation under Title VII, the ADA or state law, work with the employee to determine a reasonable solution.
