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  1. Activate in minutes online or in the My Account app today. Secure: An eSIM cannot be removed or copied, so your personal data is more secure. Plus, if your phone is lost or stolen, your data can easily be transferred to a new phone. Check your phone's compatibility.

  2. Head to My Account and log in to check your eligibility. You can also check your eligibility right on your phone by downloading and opening the My Account app. If you’re on a Virgin Plus SuperTab™: You can upgrade your phone at any time, just by paying off your Virgin Plus SuperTab™ balance.

  3. Jul 18, 2021 · Virgin Mobile Canada has officially become Virgin Plus, reflecting its evolving service offerings beyond mobile.

  4. Virgin Plus makes it simple to bring your own supported, carrier-unlocked phone with you to their network. You’ll even save month-to-month over picking up a device from the carrier! They also offer a phone checking tool to help you get started.

  5. We'll use this phone number to identify the Virgin Plus account to which we’ll apply your trade-in credit. The International Mobile Equipment Identity (IMEI) number is a unique identification or serial number that all mobile phones and smartphones have. It is normally 15 digits long.

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  7. How do I check my remaining Sweet Pay device balance? Log into your My Account . From the My Services landing page, select the mobility device and click Device details to open Manage my device section to view your device information, including the remaining balance and commitment details.

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