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I'm having issues on my Mobile App, what do I do? If someone is cheating or being abusive, what can I do? I'm a member of the media, who can I get in contact with?
- How to Contact Support
To reach our support team, please click the "Help" button on...
- How do i contact support
The Help option in the menu should have a way to open a...
- Help
How can I change my username? How can I draw arrows on the...
- How to Contact Support
How can I change my username? How can I draw arrows on the board like streamers do? _____
May 1, 2024 · To reach our support team, please click the "Help" button on the bottom left of any chess.com page and you can get help from our AI agent or from one of our dedicated support team members. Before reaching out, make sure to review our most common FAQs:
Aug 19, 2024 · The Help option in the menu should have a way to open a ticket. You may need to use the back arrow or the buttons at the bottom to get the part to request a refund.
Feb 15, 2021 · When you say it doesn't work, do you mean that you don't get an answer? They have been responding very slowly recently. Initial response times were reported at 6 days in the most recent monthly report.
Sep 27, 2017 · How To Contact Support Chess.com always welcomes feedback from our members! Many of our best features were recommended by you, and of course we appreciate timely bug reports so we get to work righting the ship. We also want everyone to report any abuse or suspected cheating. Below you'll find the best...
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Click on 'Support' located in the lower-left corner of any page on Chess.com to open the contact widget, select 'Contact Support' from the options, and then 'Report a bug' You'll now see a list of common issues our members report.
