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Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.
- Apple Watch
Get it on O2. Apple Watch is available to O2 Pay Monthly...
- Viewing Your Bill
If you joined O2 or upgraded your device after 23 January...
- Visit Our Business Shop
If RPI is negative, we’ll only apply the 3.9%. You’ll see...
- Payment Support
To find out more about the information held on your credit...
- Checking Your Balance
Contact us; Shop. Why O2. Help. My O2; Search; Basket;...
- Update on Covid-19
1 YouGov, Dec 2020. 179/212 (81%) O2 business customers Best...
- Business Customers
Contact O2 today, whatever your query. Contact us from your...
- Big Bundles
If you're new to O2, you'll need to pop into an O2 store or...
- Apple Watch
Dec 4, 2020 · Numbers here Guide: Coronavirus Community Help and Support. Advice from an O2 Guru regarding a way to get through: If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else. Press 5 for More Options.
Feb 27, 2019 · The best way to contact Live Chat is through the My O2 app. If you are having any issues connecting on the computer, make sure you refresh your browser and if you still have issues then clear your cache.
Jun 13, 2023 · @Dis222 Call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Still need help? Find the best way to get in touch. Contact us. Get all the information you need to manage your O2 account, understand your latest bill, how to make a payment and much more with our online help guides.
To get your code, just text PAC to 65075. You’ll receive it within 60 seconds. If you’ve already switched networks, you can request a PAC code by popping into an O2 store or getting in touch. You have up to 30 days from when you leave O2 to request a PAC code from us, and it will be valid for 30 days from the date of issue.
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Find the best way to get in touch. Contact O2 Customer Services. Get help with any problems you may have with your phone, tablet, account and much more.