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  1. Aug 5, 2024 · You may have to wait to speak to a USCIS Contact Center representative by phone. Please try our online tools first. The USCIS Contact Center has multiple tiers of live assistance.

    • Contact US

      If you need to talk to a representative for another reason...

  2. Apr 11, 2024 · To speak to a live person at USCIS, call their toll-free phone number at 1-800-375-5283. The USCIS Contact Center operates on a two-tier model, with Customer Service Representatives (CSRs) handling basic queries and technical difficulties, while Immigration Service Officers (ISOs) address case-specific questions.

  3. www.uscis.gov › about-us › contact-usContact Us - USCIS

    Apr 2, 2024 · If you need to talk to a representative for another reason and you’re in the United States or a U.S. territory, call the USCIS Contact Center. Representatives are available and respond to live calls and chats Monday through Friday from 8 a.m. to 8 p.m. Eastern, except on federal holidays.

  4. They offer many ways to contact them, but one of them is by calling them directly at 1-800-375-5283. How the USCIS Customer Service Works. It’s important to note before you call that USCIS customer service works on a two-tier model. Customer Service Representatives (Tier 1) Immigration Service Officers (Tier 2)

  5. Apr 19, 2021 · If you have already tried to follow up on your case by reaching out to the USCIS Contact Center and are still waiting, then as a next step, you can reach out to your congressional representative. Congressional representatives can get in touch with federal agencies on behalf of their voters as part of their constituent service.

  6. Jan 25, 2024 · With just a simple phone call to their toll-free number, you’ll be on your way to sorting out your immigration issues or getting answers to pressing questions. This introduction will lead you through the who, what, when, and how of making that all-important connection with a USCIS representative.

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  8. representative can communicate with the USCIS Contact Center without having to execute a separate Form G-28. How can I make sure I don’t miss a return call? Provide your cell phone number . and . your office number. The USCIS Contact Center will try more than one contact number.

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