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  1. Addresses and contact information for CSC facilities. Learn about security classifications and security measures which keep staff and visitors safe.

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    Family and friends are encouraged to maintain contact with inmates throughout their sentence. This can be done through visits, phone calls, and letters. Find information on:

    Beyond the Fence: A Virtual Tour of a Canadian Penitentiary - Have you ever wondered what a federal institution looks like? Our virtual tour lets you see beyond the fence. The tour consists of 360-degree panoramic views of various areas within an institution.

    Keeping Drugs Out: A Visitor's Guide - Find out why having a drug-free penitentiary is so important. Learn what will happen if you are caught with drugs.

    Video: Keeping Drugs Out - Watch a reenactment of what happens when a visitor is caught with drugs.

    Death of a person in the care and custody of CSC: A guide for family and friends - This guide explains the process of what happens if an inmate dies in custody.

    Correctional process - Find out what happens from the time an offender is sentenced, to when they are released back into the community.

    Victims of crime - CSC provides services to victims of federal offenders. Find out about the services offered and how to register as a victim.

  2. An inmate has to call you using the Inmate Telephone System phone. You cannot call an inmate. If there is an emergency, such as a death of a close relative, you can call the institution where the inmate resides.

  3. Individuals are free to contact any state prison incarcerated person by mail. Incoming letters are opened and inspected for contraband and then forwarded to the incarcerated person. To ensure prompt processing the following information should be included on the envelope:

  4. If you require more information, you may ask your lawyer, contact the Human Rights Tribunal of Ontario, or submit an Inmate Request Form to get a copy of the Human Rights Code (e.g. institution library if available). A printable version of the Human Rights Code can be obtained at the e-Laws website.

  5. Ontario’s correctional services recognizes that communication between inmates, family members and members of the community is important for an inmate’s: rehabilitation. successful reintegration into society. Inmates can maintain contact with others by phone.

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  7. An inmate can call you from a correctional or remand centre: non-privileged phone calls are recorded; Message an inmate. You can connect with an inmate by: sending and receiving messages; sending a photo; You will not be able to send a message if the person is not incarcerated at one of the 8 adult correctional and remand centres. Step 1: Set ...

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