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  1. If your EBT card was lost or damaged, know that you can call the toll-free EBT customer service help desk at 1-866-281-2448. This includes losing your card in the wake of a natural disaster. The help desk is available 24/7 and offers support in English or Spanish. Learn more.

  2. Hotlines: TTY/TTD. (deaf or hard-of-hearing): (800) 828-1120, or 711. Child Protective Services Hotlines: In Virginia: (804) 786-8536. Out-of-state: (800) 552-7096.

  3. May 3, 2024 · For general information about SNAP, please call 1-800-221-5689 (English only) or 202-720-2791 (English and Spanish) to be connected to your state's SNAP hotline.

  4. For more information or to request an application for SNAP, please contact us via phone at 434-455-5850 or email us. Apply for SNAP online . To apply over the phone call 855-635-4370.

  5. For more information, please call the Virginia Department of Social Services SNAP Hotline at (800)-552-3431 or email commonhelp@dss.virginia.gov. Want to find your local Department of Social Services (DSS) office?

  6. For more information, please contact the Department of Social Services Hotline at (804)726-7000; toll free (800)-552-3431. Want to find your local Department of Social Services (DSS) office? Visit the VirginiaNavigator Search, type in DSS in the 'Topic' box and either your Zip Code or City/County.

  7. You can apply by fax at 540-727-7584, by mailing an application at your request, apply online at www.dss.virginia.gov or by calling 1-855-635-4370.

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