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  1. How to change your name, title or gender on a Virgin media account. Step 1: Download the Change of Details Form and follow the instructions on the form to complete it. Step 2: Make a copy of one of the below documents to send with your completed form: Marriage certificate. Civil partnership certificate. Deed poll documentation.

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  2. If you need to change your memorable word, you can do so through My Virgin Media. Just follow these steps: Sign in to My Virgin Media. Select Account settings. Select Account details. Scroll to Telephone security details. Tap Edit next to Memorable word. Enter a new memorable word, in line with the rules. Tap Save.

  3. Just make sure you change it to an email address personal to you, and not an email address that belongs to someone else. Sign in to My Virgin Media using your current details. Select Account settings. Then tap on Account details. Next to where you can see your email address, select Edit. Sign in to My Virgin Media.

  4. Mar 2, 2018 · If you've got Broadband, TV or Phone you can let us know if you've changed your name or if you need to transfer the account to someone else living with you. If you've got a Virgin Mobile phone or SIM you can let us know if you've changed your name. If you’re looking to change the details on a Virgin Media account because the account holder is ...

  5. How can I change my personal account details? To change your personal account details, simply log on to My Virgin Media and click on “My Profile” at the top of the page. There, you’ll be able to change your contact information, address, email address, date of birth, and more. Pega authentication failed. Reload the page to resume.

  6. Virgin Media account help and support. Device Authentication. Marketing preferences. My Virgin Media. Change your details. Legal stuff. End of contract. Virgin Media Mail.

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  8. About our billing and payments help and support page. Here you’ll find support to help you understand how your billing works and how to pay your bills. Whether you’re looking to change your account details, find help when your circumstances have changed or finding out how to make a payment, all you need to do is choose a category that you ...