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    • Competencies: A Short Definition
    • Company-Wide Competencies and Role-specific Competencies
    • Roles: A Short Definition

    HRSG, a world leader in competency-based talent management, defines competenciesas “the observable behaviors of top performers — not just WHAT they do, but HOW they do it.” Definitions vary slightly among different competency models, but the basic ideas are fairly consistent. ClearCompany’s integrated competency partner, HRSG, defines these four ty...

    Company-wide competencies reflect behaviors that are important to organizations. These can be company values, attitudes, or the way in which you and your employees approach your work as a holistic organization. Role-specific competencies are more focused on how each employee will excel at their individual jobs. Competencies, in turn, help define ro...

    While competencies are employee behaviors, job roles include the job title, the employing department, the hierarchal position of the job, and the daily responsibilities. The job role is often what you put forth in the job description when hiring. Job competencies define the employee behaviors that lead to successful execution of the job roles and r...

  2. Sep 20, 2023 · Implementing competency-based performance reviews in your organization involves identifying relevant competencies for each job role, setting performance expectations based on these competencies, training managers and employees, integrating the reviews into the recruitment process, and aligning them with the talent management strategy.

  3. Oct 9, 2020 · A competency-based performance review helps strengthen both employee and business outcomes, yet very few businesses leverage it.

  4. Jul 8, 2022 · The purpose of performance reviews is two-fold: an accurate and actionable evaluation of performance, and then development of that person’s skills in line with job tasks.

  5. Oct 21, 2021 · To make performance evaluations actionable and useful, Customer Success leaders should take a good look at their performance evaluation process, and redesign it using a competency-based approach.

  6. Feb 13, 2024 · Conduct competency-based performance reviews. Once your competency framework is in place and everyone within the company is aware of it, you can start conducting performance reviews that are based on competencies. This shift will likely require additional training and support for your managers.

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