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1. www.canada.ca › en › servicesConsumer affairs - Canada.ca

   www.canada.ca › en › services

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   Consumer complaints. Knowing your rights, considerations and how to pursue a complaint against a business or service provider.

2. www.ontario.ca › page › filing-consumer-complaintFiling a consumer complaint - Ontario.ca

   www.ontario.ca › page › filing-consumer-complaint

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   Step 1: inform the business of your complaint. We recommend writing to the business before you file a complaint with us. You should advise the business of your complaint by letter, email, or by telephone. Make sure your letter or email includes: the name of the business. how your rights were violated.

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     File Complaint against your Company, Employer, Contractor etc. with Ministry of Labour & Employment

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4. ised-isde.canada.ca › en › complaint-roadmapThe Complaint Roadmap - Canada

   ised-isde.canada.ca › en › complaint-roadmap

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   • Getting started. Things to consider before making a complaint. Does your complaint involve a business, company, or private individual? Does the other party have a policy or procedure in place regarding your complaint?
   • Know your rights in Canada. Consumer complaints may fall under federal, provincial or territorial legislation depending on the issue. The Government of Canada has legislation that was put in place to protect the rights of consumers.
   • Know your rights in your province or territory. Many consumer complaints fall under provincial and territorial legislation. It is also important to know that legislation and complaint processes may vary between provinces and territories.
   • Prepare. Be prepared. Good preparation will help you present your complaint in a clear, concise and factual way. Before you start, collect all the facts, receipts and other documentation related to your complaint.

5. ised-isde.canada.ca › site › office-consumer-affairsUnfair or deceptive business practices - Canada

   ised-isde.canada.ca › site › office-consumer-affairs

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   To learn more or to file a complaint against a business, contact a provincial or territorial consumer affairs office or a Better Business Bureau near you. Trusted consumer information Published by the Consumer Measures Committee , a working group of federal, provincial and territorial governments, that helps educate and inform Canadian consumers.

6. www.bbb.org › file-a-complaintFile a Complaint | Consumer Complaints - Better Business Bureau

   www.bbb.org › file-a-complaint

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   File a complaint against a business with BBB, search for a business to file a complaint against, or find out the status of a complaint you submitted.

7. crtc.gc.ca › eng › phoneHow to Make a Complaint About Your Telephone Service

   crtc.gc.ca › eng › phone

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   mail: Client Services, CRTC, Ottawa, Ontario K1A 0N2. fax: 819-994-0218. toll free telephone: 1-877-249-CRTC (2782) toll free TTY: Contact us and Support Centre. If you register a complaint by phone, you may also need to send a written version to make sure the CRTC has all the relevant information.

8. People also ask

   How do I file a complaint against a business?

   • To learn more or to file a complaint against a business, contact a provincial or territorial consumer affairs office or a Better Business Bureau near you. Published by the Consumer Measures Committee, a working group of federal, provincial and territorial governments, that helps educate and inform Canadian consumers.

   Unfair or deceptive business practices - ised-isde.canada.ca

   ised-isde.canada.ca/site/office-consumer-affairs/en/business-practices-and-consumer-concerns/unfair-or-deceptive-business-practices

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   How do I write a complaint letter to a business?

   • Make sure your letter or email includes: If you advise the business by phone, make sure to note the date and details of the conversation. In some cases, you may also include one of the province’s consumer complaint notices to help get a response from certain businesses.

   Filing a consumer complaint - Ontario.ca

   www.ontario.ca/page/filing-consumer-complaint

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   What should I do before contacting a business with a complaint?

   • Before contacting a business with a complaint, remember to: Practice. Explain the problem to yourself a few times before contacting the service provider, business or merchant. Be polite. It can get you better, and possibly quicker, results. Be honest. Exaggerating your claim won't help you get better service. Stay calm.

   The Complaint Roadmap - ised-isde.canada.ca

   ised-isde.canada.ca/site/office-consumer-affairs/en/complaint-roadmap

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   What if I can't resolve a complaint directly with a business?

   • In general, if you are unable to solve a dispute directly with a business and there is no national or provincial complaint handling body, you should then contact your provincial or territorial consumer affairs office for assistance. If you are unable to find assistance with your complaint, there is always the option of pursuing legal action.

   The Complaint Roadmap - ised-isde.canada.ca

   ised-isde.canada.ca/site/office-consumer-affairs/en/complaint-roadmap

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   How do I file a complaint?

   • There are complaint notices regarding: If the business does not resolve your complaint after receiving your letter, email, or phone call, you can file a complaint with us. There is no cost involved. When submitting a complaint online, you will also be asked to provide supporting documents. These include: Submit your complaint on paper or by email.

   Filing a consumer complaint - Ontario.ca

   www.ontario.ca/page/filing-consumer-complaint

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   How do I file a complaint about a phone company?

   • The CCTS website features additional resources on how you can submit a complaint. The CRTC deals with complaints about accessibility. For example, if you ask for your phone bill in Braille, and your phone company doesn’t provide it, contact the company again. If you’re still not satisfied, contact the CRTC.

   How to Make a Complaint About Your Telephone Service

   crtc.gc.ca/eng/phone/plaint.htm

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9. www.ccts-cprst.ca › for-consumers › complaintsComplaint Resolution Process Explained - CCTS

   www.ccts-cprst.ca › for-consumers › complaints

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   1 Step 1: Complaint Submission & Assessment Filing a complaint takes about 15 minutes. If you cannot resolve a problem with your service provider, you can submit a complaint to us. Filing a complaint using our online complaint form is the best way to ensure that we receive all the information we need. It takes about 15 minutes. Once you submit your complaint, we review it to determine whether ...