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You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable. PRESTO card refunds are sent using Interac e-Transfer® or direct deposit.
- Lost Or Damaged Card
Cancel your lost/stolen/damaged physical PRESTO card: By...
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- Lost Or Damaged Card
To receive a refund, you must meet all the requirements below: This PRESTO card is registered to a My PRESTO Account (Refunds cannot be processed for unregistered PRESTO cards) The PRESTO card is included inside the envelope.
Get the answers to some of our most asked questions. What are the benefits of creating a PRESTO account? How can I change the order of how my PRESTO cards are displayed in my account?
To get a PRESTO card refund, your PRESTO card must be added to a PRESTO Account. Some PRESTO products are not refundable. Visit the PRESTO website for more information, PRESTO Refund .
- You can buy a PRESTO card online or in-person at our Downtown Terminal (430 John St., Burlington), at any Burlington Shoppers Drug Mart location or...
- You can load up to a maximum of $1,000 onto your PRESTO card using cash, debit card or credit card online, in-person at our Downtown Terminal (430...
- PRESTO cards are like money. Losing a card means losing any money that is on the card. You should activate your card immediately after buying and l...
- When you tap your card upon boarding, the PRESTO machine will display the transaction fee for your ride, as well as the remaining balance on your c...
- Every PRESTO card is given a fare type. When you buy a new card, ask the cashier to add the fare type. They may ask you for I.D. to prove your age....
- Yes. Tell the driver that you are paying for more than one fare before tapping your card. Companions must request paper transfers to make connectin...
- Burlington Transit is not responsible for replacing lost, stolen or broken cards. Activated cards with money loaded can be replaced online.
You may request a refund by attending at a Transit Agency location with your Registered PRESTO card and requesting a form (the “Refund Request Form”). Balances on unregistered PRESTO cards are non-refundable.
Jun 22, 2024 · How to get a refund on your PRESTO card balance: You cannot get a refund online. You need to fill out a mail-in form: Form A for regular physical cards. Form C for cards stored in mobile wallets (like Google Wallet). You can find these forms on the PRESTO website.
People also ask
How do I get a refund on my Presto card?
Does Presto offer online refunds?
How do I pay my Presto fare?
Are Presto cards refundable?
What if my Presto card is lost or stolen?
How long does a Presto refund take?
Here are the instructions. https://www.prestocard.ca/en/about/refunds. As other noted, Presto takes their sweet time issuing the reimbursement (4-6 weeks). 3. Award. WDMC-905. • 3 yr. ago. both my wife's and child's Presto cards go unused for 90+ days and the balance is still there in the fall.
