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  1. As a part of your Maple membership, general practitioner visits are included for patients in Canada or abroad (one per family member per day). This specialty is available 24 hours a day, 7 days a week. To see a healthcare provider, simply log in to your Maple account and click the Get Care button. You will be prompted to complete these steps:

  2. After you click Get Care: Be specific in your request so that the providers reviewing understand how and if they can help you online. If you’re hoping for a particular medical outcome, like a certain prescription or a doctor’s note with specific wording, make this clear in your consultation request.

  3. To request a consultation, login to your Maple account at https://app.getmaple.ca/login and click the Get Care button. Follow the prompts to: Confirm your location. Select the patient this visit is for — either yourself or a family member. Select the type of healthcare provider. Select your appointment type:

  4. Skip long waits at the clinic. Talk to a doctor online in minutes. Get 24/7 access to experienced and Canadian-licensed doctors, nurse practitioners, and specialists online. Receive prescriptions and sick notes at a provider’s discretion, so you can focus on feeling better. Get started now.

  5. General practitioner fees everywhere else. General practitioner consultations are included in Maple memberships! With your membership, you and your entire family can access 24/7 general practitioner visits for $79.99/month. You can cancel your membership anytime. For more information, check out our Seeing a general practitioner help desk ...

  6. Consultations usually take place over text, but the doctor or nurse practitioner may request video chat or audio call if needed. If the provider determines they can’t help you, the provider will advise you if you need to visit a family practice or walk-in clinic instead. Step 3 – Get medical advice, a diagnosis, and treatment online

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  8. 1. Set up your account. Register for Maple using your CAA Membership number. When a medical need arises, log in and click, Get Care. Register Now. 2. Describe your symptoms. Provide details about your medical issue. A general practitioner or nurse practitioner will review your request and respond in minutes.

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