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How do I get a new access code?
How do I obtain a new personal access code?
How do I get a new GST/HST access code?
How do I create or Reset my access code?
What is NETFILE Access Code (NAC)?
What if my personal access code is disabled?
GST/HST Access Code Online lets you change your current access code to a number of your choice. Your new access code can be used to file all future returns. Your original access code will no longer be valid.
- Request a PAC
This service allows you to request a Personal Access Code...
- PAC by Mail
If you previously requested a PAC and lost it, you can...
- Request a PAC
- Overview
- To get a PAC you must:
- Privacy Notice Statement
This service allows you to request a Personal Access Code (PAC). Once you have made your PAC request, we will mail it to you at the address we have on file.
You need your PAC when you register for My Service Canada Account. The PAC is your key to accessing secure online services - please keep it safe and do not share it with anyone.
•provide your Social Insurance Number, first name, last name, date of birth, and your parent's family name at birth;
•provide your postal code if you are a Canadian resident or your country of residence if you are a foreign resident; and
•have your JavaScript enabled.
Security Warning: If you are using this service on a shared computer in a public area (i.e. public kiosk or library), do not leave the computer unattended while accessing this service. Before leaving the computer, it is also important that you fully log out of the application, clear your browser's cache and close down your browser. These precautions will ensure that no one else can access any personal information you may have entered.
You may wish to print this page for future reference as it contains important information.
Your privacy and the protection of your personal information is important to us. We will confirm your identity by matching the information you submitted on the log-in page with information contained in the Social Insurance Register, our Canada Pension Plan (CPP) and/or Old Age Security (OAS) program records. This information is needed for you to access and use the service you requested.
The collection, use and disclosure of personal information for this service is authorized and regulated by the Canada Pension Plan Act , the Old Age Security Act , and the Employment Insurance Act . Your information may also be used for policy analysis, research and/or evaluation purposes, which could require that information under the control of Employment and Social Development Canada and/or Service Canada be linked. In limited instances, we can share your information without your consent, but will do so according to the Privacy Act .
The use, disclosure, and retention of your personal information for these services are described in the following Personal Information Banks: Canada Pension Plan SDC PPU 146, Canada Pension Plan SDC PPU 140, Old Age security SDC PPU 116 and Social Insurance Register SDC PPU 390.
The information you provide is protected under the Privacy Act and applicable departmental legislation. Under the Privacy Act, you have the right to access your personal information and request changes if the information is incorrect. Instructions on how you can exercise these rights are outlined in Info Source publications, a copy of which is available at any Service Canada Centres.
Questions or comments regarding the administration of the Privacy Act in our Department may be directed to the Access to Information and Privacy Coordinator at:
If you previously requested a PAC and lost it, you can request a new one. Receiving a PAC can take up to 10 business days. For a quicker access, verify your identity using the Interac® verification service during your MSCA registration.
If you have lost or never received an access code to NETFILE GST/HST return, you can now get a new code by using GST/HST Access Code Online. You can also change your access code to a number of your choice by using GST/HST Access Code Online.
Jan 15, 2021 · If you have lost or never received an access code to NETFILE GST/HST return, you can now get a new code by using GST/HST Access Code Online. Canada Revenue Agency (CRA) has added this service to create a new access code to replace the one that was lost or that you didn’t receive it in the mail.
Jan 4, 2024 · You can create or reset your Access Code either through the Scotia mobile app or online banking.
Starting in the 2020 tax year, all tax filers will be asked to enter their NETFILE Access Code. This is an 8-digit code that you can find on your Notice of Assessment, or your CRA My Account.
