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- If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process. For purchases marked “refundable” or if you have questions about the refund process, you can request a refund by clicking “Contact Us” on our Epic Games Store and Launcher help page and submitting a refund request.
www.epicgames.com/site/en-US/store-refund-policy
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How do I request a refund?
If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process. In-game purchases in Fortnite, Fall Guys, and Rocket League are powered by the Epic Games Store, so this policy also applies to purchases made in those games on PC.
If any game in the order is eligible for a self-service refund, there will be a Request Refund button and a checkbox in front of each title. Tick the checkbox before the title you would like to refund, then click the Request Refund button.
Easy and fast way how to request a self refund on any eligible game from Epic Games Store or an Asset on Unreal Engine.
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May 1, 2023 · If you see a "self-refundable" label on the Epic Games store then you should be able to fairly easily go through the self-service refund process to get your money back. Assuming, of course,...
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Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record.
Jul 8, 2024 · How to Request a Refund. You can request a refund using our support site and selecting the relevant game or order. We can only provide refunds for purchases made on our own platform. This includes purchases made through the Blizzard Shop, the Battle.net App, or within one of our games.
Mar 24, 2020 · How to Request a Refund from the Epic Games Store. Epic's refund policy is similar to Steam's. According to the policy, you can get a full refund for any reason as long as you're returning the game within 14 days of purchase and with less than two hours of play time.
