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      • You can buy a replacement card from a customer service outlet, select Shoppers Drug Mart or other retail locations or a PRESTO Fare or Ticket vending machine. After you purchase a new PRESTO card, our system requires you to wait up to 24 hours before your new card information will be recognized online.
      www.prestocard.ca/en/about/report-lost-card
  1. Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.

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      Have a question or need some help with PRESTO? Get in touch...

  2. Get the answers to some of our most asked questions. My card is lost or damaged, how do I get a replacement physical PRESTO card? Can I transfer the balance from my lost or damaged physical card to another card?

  3. Friendly staff can help PRESTO users with: Buying a new or replacement physical PRESTO card. Loading funds and passes to your physical PRESTO card. Setting up a child, youth or senior fare type or Default Trip for GO Transit. Getting a refund for your card.

  4. Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...

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    • PRESTO
  5. www.octranspo.com › en › faresPresto - OC Transpo

    Get a replacement card (card costs $4.00) NEW: Transfer your card balance to another card in your account, a new card you bought online, or a new card you bought in-person.

  6. While online or speaking with PRESTO, you can choose to order a replacement card for $6. The replacement card will be sent out by mail to the address in the account profile and will take 7-10 business days to arrive.

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  8. Apr 1, 2020 · If you commence your PRESTO card replacement process online, you can transfer your balance if you meet the following conditions: If the replacement card is already activated in the PRESTO system. If the card is without a “My PRESTO Account”. If the card does not have a transit pass loaded.

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