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Sep 27, 2023 · If you drive for Lyft, you will eventually need to contact Lyft support to get help. You might have a missing cancel fee, a problem with a rider, or an unpaid Streak bonus. Lyft gives drivers several ways to get help from Lyft driver support, including a live chat.
- How to Contact Lyft Customer Service
- Lyft Critical Response Line: 855-865-9553
- Lyft Help Center: Https://Help.Lyft.Com/Hc/En-Us
- Send A Message to Lyft Support
- Contact Lyft In-App
- Contact Lyft on Facebook and Twitter
- Get In-Person Lyft Support at Your Local Office
Contacting a live person at Lyft HQ for driver support can be hard, even if you live outside of San Francisco where Lyft has traditionally centralized its operations. Since getting support from Lyft seems to be so hard, people tend to get frustrated and head over to RSG to get advice. Luckily for you, Lyft offers a lot of options for contacting the...
When ish hits the fan, Lyft has a Critical Response Line that you can call. It is available 24/7 and handles all emergency related issues. This is only for emergencies and shouldn’t be called for any reason other than that. Save it in your phone and hopefully you will never have to call it. If you need help determining what an emergency is: Critica...
This is the fastest way to get an answer to the most common questions. Think of it as a Lyft Wiki of sorts. If you are just getting started and have a bunch of questions, this is a great resource. Sometimes it’s good to check even as a veteran driver since things tend to change so much. It is also a lot faster than a support email. Often if you sen...
Back in the day, we used to just shoot off an email to support@lyft.com. That handle has since been killed off though and replaced with amessaging systemfrom within Lyft’s website. Lyft’s Help Center leads to this form: Keep the email ticket concise. Avoid telling long stories that don’t get to the point or have multiple points. Avoid rants. Here a...
You can also try to contact Lyft via in-app support, although they will try to “call you back” instead of providing you the emergency response line.
Social media can be great place to ask for help. Lyft has some pretty competent people running their Facebook page. You can post a comment on the page and they should respond within a few hours. They also now accept Facebook Messenger, so you can inquire in a more private fashion too if you don’t want the whole world to see your problems. Pro-tip: ...
Fun fact,it used to be a running joke in the San Diego Lyfters group on Facebook to tell new Lyft drivers in San Diego that Lyft’s local offices were at 7310 Miramar Road (a giant pyramid building) and that they could get their Lyft mustache, shwag, and cookies there. This prank caught on because every few days a new driver would ask where the offi...
Nov 1, 2018 · How to contact your driver without your phone. Go to help.lyft.com on a computer or a friend’s phone. Find the ride receipt for the ride where you lost the items and scroll to Get Help. Select the lost item option. Input your info and use a friend or family member’s phone number.
Feb 13, 2019 · On the Lyft Driver app, you can similarly head to the help center to request a quick call from Lyft. Then, you can chat with someone in real-time. Drivers and riders can also tap “Contact Safety Team” on this web page to submit their phone number.
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How to get Help in the app. If you need support, we’re here to help. Just tap ‘Support and Safety’ in the main menu of the Lyft Driver app, then ‘Get Help.’. If you’re looking for Tutorials, tap ‘Support and Safety’ in the main menu of the Lyft Driver app, then ‘Learning Center.’.
