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    • Letter and questionnaire

      • We know that your benefits and credits are important to you and your family and we want to make sure the amounts you’re receiving are correct. So you may receive a letter and questionnaire from us telling you that your benefits are being reviewed.
      www.canada.ca/en/revenue-agency/campaigns/benefit-review.html
  1. Here’s what you need to know. Child and family benefit reviews have resumed. Please note that if you are a CCB, GSTC or any related provincial or territorial program benefit recipient, we may contact you to request information or documentation to complete your review.

    • Transitioning Into Repayment
    • The CRA Is Committed to Supporting Canadians During The Covid-19 Pandemic
    • Arrange to Pay Your Debt
    • Unable to Pay
    • Make A Payment on Your Other CRA Debt
    • Call from Outside Canada and The United States

    Those who received COVID-19 benefits may have received nudge letters to remind them of what the eligibility criteria were. They may also have received letters requesting supporting documentation for their benefits application or, in some cases, they may have received a denial letter informing them they were not eligible for the benefit payment(s) t...

    The CRA understands that some individuals may find it challenging to repay debts related to COVID-19 benefit overypayments. The CRA has expanded provisions to help Canadians during these difficult times including flexible or deferred payment options. The CRA wants to assure Canadians who are still in a financially precarious position that the CRA w...

    Immediately repaying a debt related to benefits overpayments might allow you to claim deductions from payments on your T1 Income tax return. If you can’t make a payment in full, please call the CRA for assistance. If you cannot pay in full now, we will work with you on a payment arrangement. A payment arrangement is an agreement between a taxpayer ...

    If you are unable to pay your debt right now or unable to pay it at all, you should call the CRA to discuss your situation. We understand that these may be challenging times and are here to assist you.

    The CRA collects all sorts of debts: tax, customs, GST/HST, etc. Paying debt in full helps taxpayers avoid paying interest on amounts owed. There are different options available for you to pay your CRA debt: 1. Pay online 2. Pay in person 3. Pay by mail They can also confirm that their payment has been received. The CRA considers payments to have b...

    The CRA accepts collect calls by automated response. You can contact their service provider or operator to initiate the collect call. Telephone number: 613-221-3002 Monday to Friday 7 am to 8 pm (ET) Closed on public holidays. You can also request an individual tax debt call(Tax debt only). They should fill out this simple form and an agent will ca...

  2. May 10, 2022 · Canadians who received federal COVID-19 emergency benefits for which they weren't eligible can expect a letter soon telling them to pay up. The Canada Revenue Agency (CRA) announced today that...

  3. Feb 3, 2022 · CERB recipients who are unable to verify their eligibility for the benefit will be required to repay it. But, in the words of the CRA, if they applied “in good faith,” they won’t be charged with penalties or interest.

  4. Feb 3, 2023 · If you received Canada Emergency Response Benefit (CERB) but were ineligible for the criteria, you may well have received a notice of redetermination from the Canada Revenue Agency (CRA) to show that you owe CERB tax debt.

  5. May 12, 2022 · If you do need to repay back benefits received, the CRA and ESDC have stated that their call agents will work with individuals on a case-by-case basis to find solutions to your situation, including making flexible payment arrangements.

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  7. Dec 19, 2022 · If you receive a notice of redetermination from the CRA, it is important to respond promptly and accurately. You should also read the notice carefully to ensure that you understand the amount of the overpayment and the time period in which it must be returned.

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