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The easiest way to pay your bill is by Direct Debit: it’s quick and easy to set up – you won’t have to post a cheque or call us. it’s automated, so you’re unlikely to miss a payment. you can choose a monthly payment date. the Direct Debit Guarantee protects you, so your details are secure under the Data Protection Act.
- Leaving O2
To get your code, just text PAC to 65075. You’ll receive it...
- Auto-Save
We’ve recognised that customers who are on Consumer Pay...
- Payment Date and Billing Date
How do I change my payment date and billing date? We’ve...
- Late Payment Fee
Use your Virgin Media O2 ID. If you've linked your Virgin...
- Payment Support
When you sign in to My O2 you can keep track and manage your...
- Bereavement
3. Give us the phone number and serial number of the new...
- Refunds
Do I need to do anything if my account is in credit? The...
- Understanding Data
Alternatively, sign in to My O2 online. To help you stay on...
- Leaving O2
To get your code, just text PAC to 65075. You’ll receive it within 60 seconds. If you’ve already switched networks, you can request a PAC code by popping into an O2 store or getting in touch. You have up to 30 days from when you leave O2 to request a PAC code from us, and it will be valid for 30 days from the date of issue.
Conveniently make a payment for your O2 Business account online, over the phone, or in-store with our flexible payment options.
- Cancelling Your O2 Contract
- Early Exit Fees on O2
- Alternatives
- More Information
There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...
If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...
If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...
For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.
Nov 3, 2016 · CONTRACT PHONES. *Direct debit. This is the method which is part of O2 terms and conditions when you take out a contract phone and is certainly the most convenient way to pay your monthly bill. Account details are given at start of contract and O2 automatically set up direct debit. Paying via direct debit ensures your bill is paid on time.
Dec 6, 2019 · WHAT IS MyO2? MyO2 is your at-a-glance status of your account, and is where certain parts of your O2 service can be tailored (eg, adding or removing Bolt-Ons). WHERE TO ACCESS IT? On mobile, you can download the My O2 app for Android in the Google Play Store, and for iOS in the App Store. To access the web version of the app, go to My O2.
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Dec 4, 2020 · Press 5 for More Options. Press 7 for Anything Else which will put you though to an advisor. Press Upgrade, Lost/Stolen or Fraud if you have to. Opening times below.
