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  1. Learn about all the ways to pay for transit, with a physical PRESTO card, PRESTO in Google Wallet, PRESTO contactless, and PRESTO tickets.

  2. Contactless payments are super easy with your credit card, mobile phone, watch or PRESTO card.... Choose your favourite way to tap your fare on a PRESTO device!

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    • PRESTO
  3. Experience seamless transit payment options with PRESTO – easily purchase and use electronic tickets for select transit agencies. When you board, simply scan the QR code on a PRESTO device using the barcode reader for hassle-free travel.

  4. Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.

  5. A PRESTO E-Tickets account is only for buying, managing and using your PRESTO E-Tickets. What do I do if my phone dies or stops working while I am travelling? You will need to pay your fare through another method.

  6. If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.

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  8. Over the phone by calling 1-8-PRESTO-123 (1-877-378-6123). If you load funds online or by phone it may take 24 hours for it to appear on your card. A monthly pass can be loaded up to seven days into the current month or 19 days prior to the next month.

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