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  1. Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.

  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Lost or Damaged Card. Tax Credit. Privacy and Security. Account Management. Have questions about creating and managing your PRESTO account? Get the answers to some of our most asked questions. What are the benefits of creating a PRESTO account? How can I change the order of how my PRESTO cards are displayed in my account?

  4. Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...

    • 3 min
    • 53.9K
    • PRESTO
  5. If you want to try it yourself, log into your presto account, mark your old card as lost/damaged, buy a new card (from a presto machine/shoppers), don't register the new card, and on your presto account, transfer the balance to your new card.

  6. Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.

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  8. Jun 23, 2024 · If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods: logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line.

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