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  1. Reporting to the Cyber Centre will not launch an immediate law enforcement response, such as investigating cybercrime or other criminal offences. If you believe a cyber incident is an imminent threat to life or of a criminal nature, please contact your local police services (911) or the RCMP. We encourage all victims to report cybercrime ...

  2. Report cybercrime and fraud to the Canadian Anti‑Fraud Centre if someone. is pretending to be you online. locked your computer or device and is demanding payment to unlock it. put malicious software or a virus on your computer.

    • What Is Cybercrime?
    • Should I Report It?
    • Where Do I Report A Cybercrime?
    • Types of Cybercrimes
    • Protect Yourself
    • What Can I Expect?
    • Initial Steps
    • Investigative Process
    • Recovery
    • Data Breaches

    Cybercrime includes crimes in which technology is the primary target (e.g. malware or ransomware) or crimes that use technology as an instrument to commit crimes (e.g. money laundering or fraud).

    Yes! Whether you are the victim, are reporting for the victim, a business or a witness, we strongly encourage businesses and individuals to report cybercrime to the appropriate law enforcement authorities. You have invaluable information that could make a difference to more than one investigation. For the best outcome, it's important you report the...

    You should report a cybercrime to your local police department. For geographical areas where the RCMP is the police of jurisdiction, report cybercrimes to the local detachment. File a police report and keep note of the report number for your reference. In addition to reporting to your local law enforcement authorities, you should: 1. Report cyber i...

    Ransomware

    1. A type of malware that denies a user's access to files or systems until a sum of money is paid.

    Phishing

    1. Emails or text messages that appear to be from a legitimate source, but contain infected attachments or malicious links. If recipients open attachments or click on links contained in phishing messages, they may download malware or be directed to malicious websites.

    Spam

    1. Unsolicited messages, generally sent by email, to many recipients to advertise or to achieve malicious intentions.

    Follow the best practices below to help enhance your organization's online safety. 1. Use different user IDs and password combinations for different accounts. Increase the complexity by combining letters, numbers, special characters, or use passphrases. Change your passwords and passphrases on a regular basis. 2. Keep your applications and operatin...

    The investigation process can seem overwhelming to victims. Knowing what to expect if you fall victim to a cybercrime can make the process much easier. The following section provides insight into the investigative process after you report the cybercrime.

    Identify potential evidence, preserve it and ensure nothing is lost or damaged.
    Isolate your network from the Internet and activate your incident response plan.
    Take note of who was present in your organization before, during, and after the incident.
    Appoint a point of contact for law enforcement officers to speak to directly and gather information about the incident.
    Document the report number provided to you by law enforcement.
    Anticipate law enforcement may need access to your equipment to analyze the technological components of the cyber incident. The police will work with you to collect evidence while minimizing the im...
    Provide logs, employee statements, emails, and other similar items as potential evidence.
    Produce a list of key contacts within your organization for law enforcement.
    Communicate the incident to staff, business associates, clients and partners.
    Review your cyber security policies and ensure your staff receive training.
    Consider purchasing anti-malware and anti-virus software for your network and devices.
    Enhance your data security with protective measures (e.g. firewalls, virtual private networks, encryption).

    Cybercrime often targets the personal and proprietary data you collect, use, and store. It can be stolen and sold or used for malicious intent by threat actors. In Canada, the Privacy Act governs the Government of Canada. Private sector organizations are governed by the Personal Information Protection and Electronic Documents Act(PIPEDA) and are re...

  3. You are reporting to the Canadian Centre for Cyber Security (Cyber Centre). Part of the Communications Security Establishment (CSE), the Cyber Centre is Canada’s authority on cyber security. We are trusted experts in cyber security with a clear and focused mandate to collaborate with government, the private sector and academia.

  4. Once fully in place, in 2023-2024, a victim or witness of a cybercrime or fraud will be able to use this system to report the crime online. We'll use the information we get through the system to help: make links between similar reports of cybercrime and fraud across Canada and internationally. identify and prioritize reported threats and ...

  5. Notify individuals if their personal information has been lost or stolen and there is a risk they could be significantly harmed. Keep and maintain a record of these security breaches. You can also report the cyber incident to the Canadian Centre for Cyber Security. By reporting a cyber incident, you help protect other businesses and Canadians ...

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  7. Report by phone. Toll free: 1-888-495-8501. We answer calls Monday to Friday, from 10 am to 4:45 pm (Eastern time) and close on holidays. Why you should report fraud and cybercrime. In order for law enforcement to combat fraud and cybercrime, it is essential that those who experience, or fall victim, report it to local police and the CAFC.

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