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1. www.obsi.ca › disputed-credit-card-chargesDisputed Credit Card Charges | Ombudsman for Banking ... - OBSI

   www.obsi.ca › disputed-credit-card-charges

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   What is the process for disputing a credit card charge? In general, most cardholder agreements and legal rules require that consumers first approach the merchant who charged the card to resolve the problem. If that doesn’t work, consumers may request a refund or chargeback through their credit card issuer, which is often a bank.

2. www.canada.ca › en › financial-consumer-agencyUnauthorized credit and debit transactions: know your rights ...

   www.canada.ca › en › financial-consumer-agency

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   • Your Responsibilities When Using A Credit Or Debit Card
   • Your Right to An Investigation
   • Resolving Unauthorized Credit and Debit Transactions
   • When These Rights Apply to You

   To receive a full reimbursement, you must: 1. notify your card issuer without delay: 1.1. of any unauthorized transaction 1.2. if you lost your card, or 1.3. if someone stole it 2. keep your PIN confidential and never share it with anyone, not even a family member 3. avoid choosing a PIN that is easy to guess like a birth date or a telephone number...

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   Federally regulated financial institutions can’t hold you responsible for a transaction you didn’t authorize just because someone used an authentication technology to do it. This means a personal identification number or any other password or information that you create to be used to verify your identity. For example, if a person used your PIN to c...

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   Contact your card issuer right away if: 1. you notice an unauthorized transaction on your credit or debit account 2. you lose your card 3. someone stole your card Find out how to resolve an unauthorized transaction.

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   These rights apply when you’re dealing with a federally regulated financial entity like a bank, federal credit union or payment card network operator. Find out if your financial institution is federally regulated. Learn more about how your rights are protected.

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3. www.canada.ca › using-your-credit-cardUsing your credit card: know your rights and responsibilities

   www.canada.ca › using-your-credit-card

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   Your credit card agreement must explain your maximum liability if someone used your card without your permission. Visa, Mastercard and American Express have committed to protect you against financial loss. That is, if someone makes an unauthorized transaction with your credit card.

4. www.canada.ca › en › financial-consumer-agencyResolving an unauthorized transaction - Canada.ca

   www.canada.ca › en › financial-consumer-agency

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   report any transactions you didn't make or approve. check your credit report for any credit you didn't apply for or any suspicious activity. continue to monitor your accounts after you report it. In some cases, you may need to report the incident within a specific amount of time. Your account agreement specifies this.

5. www.td.com › transaction-dispute-credit-cardDisputing Credit Card charges | TD Canada Trust

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   Do you think your credit card has been incorrectly charged or do you see an unfamiliar transaction? Learn how to submit a fraud claim or non-fraud dispute on your TD Credit Card.

6. www.rbcroyalbank.com › credit-card-disputeDispute a Credit Card Transaction - RBC Royal Bank

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   To dispute a credit card transaction in Online Banking: Sign in to RBC Online Banking; Select your credit card; Select the transaction you want to dispute; On the Transaction Details page, select I disagree with this charge; Follow on-screen instructions

7. People also ask

   What should I do if I see a charge on my credit card?

   • Review your credit card transactions carefully and regularly. If you use online or mobile banking, make a habit of checking the transactions on your card whenever you use the website or app. If you rely on statements, review them as soon as you receive them. If you see a charge you don’t recognize, don’t delay.

   Disputed Credit Card Charges | Ombudsman for Banking Services ... - O…

   www.obsi.ca/en/how-we-work/our-approaches/disputed-credit-card-charges/

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   How do I dispute incorrect charges on my credit card statement?

   • You can dispute incorrect charges on your credit card statement. We can help you determine if a charge is valid and guide you through how to dispute it. CIBC may also be able to dispute a transaction on your behalf. Authorized user Ask any authorized users on your account whether they recognize the purchase.

   Disputing Credit Card Charges |Tips and Advice - CIBC

   www.cibc.com/en/personal-banking/credit-cards/articles/dispute-credit-charge.html

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   What happens if you don't approve a credit card transaction?

   • From: Financial Consumer Agency of Canada Generally, any banking or credit card transaction that you didn't make or approve is an unauthorized transaction. Unauthorized transactions may occur when you lose your debit or credit card, or mobile device, or someone steals them. A mobile device may include a smart phone, tablet or smart watch.

   Resolving an unauthorized transaction - Canada.ca

   www.canada.ca/en/financial-consumer-agency/services/resolving-unauthorized-transaction.html

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   Why do consumers dispute credit card charges?

   • These transactions usually go exactly as expected, but sometimes a consumer has reasons to dispute a transaction on their credit card statement. When this happens, the consumer usually wants a refund for the amount that was charged to their account.

   Disputed Credit Card Charges | Ombudsman for Banking Services ... - O…

   www.obsi.ca/en/how-we-work/our-approaches/disputed-credit-card-charges/

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   How do I check the status of a credit card dispute?

   • From the home screen, select the credit card you disputed the transaction on. On the “Summary” page, scroll to “More Options” and select “Check Status of Disputes.” On the “Credit card details” page, scroll and select “Check Status of Disputes.”

   Disputing Credit Card Charges |Tips and Advice - CIBC

   www.cibc.com/en/personal-banking/credit-cards/articles/dispute-credit-charge.html

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   What if I don't recognize a charge on my credit card statement?

   • If there is a charge on your credit card statement that you do not recognize, notify CIBC within 30 days of the statement period shown on the front of your monthly statement where the transaction first appears.

   Disputing Credit Card Charges |Tips and Advice - CIBC

   www.cibc.com/en/personal-banking/credit-cards/articles/dispute-credit-charge.html

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8. www.cibc.com › en › personal-bankingDisputing Credit Card Charges |Tips and Advice | CIBC

   www.cibc.com › en › personal-banking

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   Disputing Credit Card Charges. Apply online, book a meeting, or call 1-800-465-4653. You can dispute incorrect charges on your credit card statement. We can help you determine if a charge is valid and guide you through how to dispute it. CIBC may also be able to dispute a transaction on your behalf.