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  2. What to do if you’re a victim of identity theft and the steps you can take to keep your personal and financial information safe.

    • Overview
    • What could someone do with your personal information?
    • What can you do to protect yourself from identity theft?
    • How can you minimize your risk?
    • What should you do if you think you are a victim of identity theft?
    • Check your credit report

    Identity theft—the unauthorized use of your information by third parties—involves the collection and use of personal information such as your name, date of birth, address, social insurance number (SIN), and other personal details for criminal purposes.

    The Canada Revenue Agency (CRA) takes the protection of taxpayer information very seriously and has measures in place to identify suspicious activity involving taxpayer accounts. If the CRA suspects that a taxpayer’s personal information has been compromised, the Agency will immediately take the necessary actions to prevent funds from being issued and notify the individual by mail.

    An individual may use your personal information to impersonate you and open a bank account, apply for loans or mortgages, obtain GST/HST rebates or refunds, benefit and credit payments, or income tax refunds, and so on.

    •Be extremely careful when you provide personal information such as your SIN, or date of birth over the phone.

    •Never provide personal information by Internet or email. The CRA does not ask you to provide personal information by email.

    •Be suspicious if you are ever asked to pay taxes or fees to the CRA on lottery or sweepstakes winnings. You do not have to pay taxes or fees on these types of winnings. These requests are scams.

    •Keep your access codes, user ID, passwords, and PINs secret.

    •Keep your address current with all government departments and agencies.

    •Register for My Account on the CRA Web site at canada.ca/my-cra-account and check your personal information regularly to ensure it is current and valid.

    •Protect your SIN. Don’t use it as a piece of ID and never reveal it to anyone unless you are certain the person asking for it is legally entitled to that information. When an organization requests your SIN, ask if it is legally required to collect it, and if not, offer other forms of ID.

    •Pay attention to your billing cycle and ask about any missing account statements or suspicious transactions.

    •Immediately report lost or stolen credit or debit cards.

    •Carry only the ID you need.

    •Do not write down any passwords or carry them with you.

    •Protect your computer and its information by installing Internet security software products.

    You should immediately:

    •notify your financial institution and the local police;

    •contact the CRA at 1-800-959-8281;

    •report the theft to a credit reporting agency such as Equifax or TransUnion;

    •keep records of recent purchases, payments, and financial transactions; and

    •call 1-800-O-Canada (1-800-622-6232) for information on where and how to replace identity cards such as your health card, driver’s licence, or SIN if necessary.

    You should conduct a regular review of your credit report and do so immediately if you think your personal information has been compromised.

    You can request a free copy of your credit report from either of the companies below.

    Equifax

    www.equifax.ca

    1-800-465-7166

    TransUnion

    • Shred, Shred, Shred. Never discard or recycle bank statements, bills, or any documents that contain your personal information. Invest in a home document shredder, and use it.
    • Secure Your Documents. You don't need constant hands-on access to vital documents like birth certificates, tax returns, social security cards, and so on.
    • Power Up Your Passwords. A breach at any secure site could conceivably reveal your login credentials to thieves, so you should always change your password after a breach.
    • Remember, Loose Lips Sink Ships. You can’t avoid providing personal information when you want certain things, such as a mortgage or a new insurance account.
  3. May 8, 2024 · There are many ways to commit identity theft, including hacking, financial and social media account takeovers, credit card fraud, phishing, ransomware attacks, tech support fraud, medical ID...

  4. Identity thieves have many ways to get their hands on your personal information. Some simply steal old bills or preprinted credit card offers discarded in waste or recycling bins. Others exploit information lost or stolen from retailers, other businesses and even government bodies.

  5. It takes place when a scammer uses your personal information—without your knowledge or consent—to commit fraud or theft. Learn how to recognize and report ID theft, fraud and scams and how to guard your personal information against these types of threats.

  6. Apr 3, 2024 · Reporting identity theft can help stop it from happening again in the future and bring criminals to justice. Here are the steps to take: Report the identity theft to the credit bureaus. Place a fraud alert and obtain credit reports from the credit bureaus.

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