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If you submit a claim on a paper claim form and you are registered for web services, we will deposit your payment into your bank account. 4 If you use the same bank account for premium payments and direct deposit claim payments, you can’t change your banking information online.
- Submitting Claims
With the mobile app, you can submit claims, check coverage,...
- Health or dental claim
If approved, any reimbursement amount is usually deposited...
- Submitting Claims
How long do I have to submit a health insurance claim? You must submit your claim within 12 months of incurring the expense. Can I submit a claim if I'm covered under 2 health insurance plans? Yes. If you submit a claim when there are 2 insurance plans, be sure to complete the Coordination of benefits section on the claim form. You may be ...
With the mobile app, you can submit claims, check coverage, manage and view your investments and insurance anytime, anywhere. You can get help faster by calling us from within the app.
We’ve gathered resources from across Manulife Canada – and built this ‘claim centre’ – to help make it easier for you to get started on making a claim for: health and dental medical expenses (e.g., medical equipment, drugs) travel expenses; other health claims (e.g., a living benefits claim) a life insurance policy
- On this page
- Review your insurance policy
- Consider your options
- Steps to take to make a claim
- What to do if your claim is denied or your payment is delayed
•Review your insurance policy
•Consider your options
•Steps to take to make a claim
•What to do if your claim is denied or your payment is delayed
Insurance companies will pay for the specific losses described in your policy.
Check your policy’s terms and conditions for the following:
•to see if your company covers your loss or event
•if there are any exclusions, losses or events that they do not cover
•if there are specific claim procedures you'll need to follow
•how long you have to submit your claim
Before you make a car or home insurance claim, consider the following:
•making a claim may increase your premiums in the future or when you renew your policy
•some insurance companies offer a discount if you don’t make any claims under your policy
•if the amount of your claim is only a little more than your deductible, consider if it's worth it to pay for the loss or event yourself
If you decide to make a claim, contact your insurance agent, broker or company as soon as possible. Most insurance companies have time limits within which you must submit your claim. The limit usually varies from 90 days to 12 months from the date of the loss or event. Check your policy’s terms and conditions for the time limit.
Provide your insurance agent, broker or company with all supporting documents required by your policy.
For example, you may need to provide:
•an accident report for a car insurance claim
•a death certificate for a life insurance claim
Your insurance company will review your policy. They will let you know if you can make a claim under the terms of your contract.
Life and health insurance matters
Your insurance company may deny your claim within the contestability period. If you want to discuss your claim, contact the head office of your insurance company. If you're not satisfied with the response, contact the OLHI or your provincial or territorial regulator. How to make a complaint about your insurance provider.
Home or car insurance matters
If your insurance company denies your claim or delays your payment, contact the Insurance Bureau of Canada. You can also make a formal complaint or get legal help.
If you have coverage through an advisor, use our personal insurance forms. If you purchased coverage directly through Canada Life, use our Freedom to Choose™ forms. Your online account makes it easy to submit your claims online or print forms that are pre-filled with your personal information. Use these forms to make a medical expenses claim.
People also ask
How do I make a health insurance claim?
How do I make a medical expense claim?
How do I submit a health or Dental Claim Online?
How long do I have to submit a health insurance claim?
How do I submit a Sun Life insurance claim?
How do I make a claim on a car insurance policy?
If approved, any reimbursement amount is usually deposited into your bank account within 2 business days, if you're signed up for direct deposit. You must be signed up for direct deposit in order to submit claims through the my Sun Life mobile app. Others can take up to 15 business days. Depending on the type of claim, your account, plan or policy.
