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Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.
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- Tapping & Transferring
Have questions about how to tap and transfer with your...
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
How it works: Tap your PRESTO card, PRESTO Ticket, debit or credit card (including cards loaded on in a mobile wallet) on a card reader when you enter a subway station or board a vehicle. Your fare will be deducted and a transfer will be applied to your card or ticket.
Note: There is no need to transfer the school board pass to the new card as this is already done by PRESTO. For faster replacement, go to an OC Transpo Customer Service Centre or to authorized retail locations and buy a replacement card for $6.
When you pay with a Presto card, you can transfer between buses, the O-Train and Para Transpo vehicles within this transfer period for no additional charge. Keep in mind that because Para Transpo trips must be booked 90 minutes apart, most normal trips will not qualify for a transfer.
People also ask
How does Presto work?
Can I transfer my card balance from a cancelled Presto card?
How do I get a Presto card?
How long does it take to transfer a Presto card?
What happens if my Presto card expires?
Can I use my Presto pass to transfer a Para Transpo trip?
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.