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If your PRESTO card wasn’t registered to an account when it was lost, stolen or damaged, you can’t cancel your card or transfer your balance. This includes PRESTO in Mobile Wallet cards. Create a PRESTO account and add your card to it to protect your balance.
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- Tapping & Transferring
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Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.
Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
How it works: Tap your PRESTO card, PRESTO Ticket, debit or credit card (including cards loaded on in a mobile wallet) on a card reader when you enter a subway station or board a vehicle. Your fare will be deducted and a transfer will be applied to your card or ticket.
When you pay with a Presto card, you can transfer between buses, the O-Train and Para Transpo vehicles within this transfer period for no additional charge. Keep in mind that because Para Transpo trips must be booked 90 minutes apart, most normal trips will not qualify for a transfer.
Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
People also ask
How does Presto work?
Can I transfer my card balance from a cancelled Presto card?
How long does it take to transfer a Presto card?
How do I get a Presto card?
What happens if my Presto card expires?
Where can I buy a replacement Presto card?
Note: There is no need to transfer the school board pass to the new card as this is already done by PRESTO. For faster replacement, go to an OC Transpo Customer Service Centre or to authorized retail locations and buy a replacement card for $6.