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  1. Is your Apple iPhone not working? You are not alone. View common problems and explore potential solutions. Learn the steps you can take to troubleshoot and fix the problem yourself.

    • Restart A Problem App
    • Restart Your iPhone
    • “Force restart” Your iPhone
    • Connect to iTunes If Your iPhone Gets Stuck During Startup
    • Download The Latest Version of iOS
    • Reset All Settings
    • Reset and Restore from A Backup
    • Toggle Airplane Mode on When Getting A Connection Failure
    • Try “Forget This Network” For Wi-Fi Issues
    • Try “Renew Lease” For Wi-Fi Issues

    Apps can get confused and not behave the way that they should. For example, on my iPad the Weather Channel app will sometimes fail to update, still showing the temperature and forecast from the last time I used it several hours earlier. The simple fix is to quit the app and start it again. Double tap the Home button to bring up the carousel of runn...

    As with a desktop computer, sometime your iPhone can stop working correctly. And as with a desktop computer, the first thing you should try is restarting your iPhone. Press and hold the Sleep/Wake button until you get a message asking if you want to power off. Slide the button to confirm you want to do so. It will take a minute to power down. When ...

    The very first iPhone I had froze a few days after I got it. It didn’t respond to any touch or press. But having been a Mac user for years, I intuited it was simply a matter of forcing it to restart. If your iPhone freezes and doesn’t respond, press and hold both the Sleep/Wake and Home buttons until your iPhone shuts off then restarts. (Of course,...

    If you’ve restarted your iPhone and it gets stuck during the process, with the Apple logo being on the screen for a long time, you’ll need to connect it to a desktop computer that has the free iTunes software installed and booted up. Once it’s connected, then do a force restart as described above. However, don’t release the Sleep/Wake and Home butt...

    Another important basic step if your iPhone is misbehaving is to download the latest version of iOS. Sometimes the behavior you’re seeing is a known issue, and Apple will have released a fix. Go to Settings > General > Software Update. If an update has been issued, you’ll see an indication that it’s available.

    If your iPhone is slow and/or seems to have various issues, another option is to Reset All Settings. Go to Settings > General > Reset > Reset All Settings. This clears all the settings, thereby getting rid of anything that might be problematic — but it retains your data.

    In a worst-case scenario, if nothing else is working and your iPhone isn’t useable, you may need to reset your iPhone to its factory settings and then restore from a backup (here's how to back up your iPhone). First determine whether you have a current backup by going to Settings > iCloud > Storage > Manage Storage, and then tapping a device listed...

    Sometimes your iPhone will fail to connect to your cellular data service or to a Wi-Fi router. Often the fix simply entails turning on Airplane Mode for 30 seconds to disconnect from wireless services and then turning it off. This will cause your iPhone to forget the previous connection and make a fresh one. To turn on Airplane Mode, slide up the C...

    If you’re having Wi-Fi issues and toggling Airplane Mode doesn’t work, then go to Settings > Wi-Fi and select the particular network. Then tap Forget This Network. Then try reconnecting to it and signing in again.

    My desktop computer typically fails to connect to the internet at least a couple times a day, but I can immediately get it working again by renewing the IP number assigned to it. You can also renew the lease on your iPhone. Go to Settings > Wi-Fi and tap the “i” to the right of the network name you’re connected to. Then tap Renew Lease.

    • Jim Karpen
  2. Oct 25, 2020 · How do you fix your iPhone when it's not working the way it should? Here are the most common problems you'll encounter and how to troubleshoot them all!

    • iPhone White Screen of Death. Failed upgrade, jailbreak or hardware problem can lead to iPhone White Screen of Death. You can restart the device. If that fails to resolve the issue, hard reset (factory reset) your iPhone.
    • Lost iPhone Data after Upgrade or Jailbreak. Often after iPhone jailbreak or updating to a new version, you tend to lose iPhone videos, photos, contacts, and messages etc.
    • Water Damaged iPhone. Spilled a glass of water on your iPhone or accidently dropped it in the swimming pool! Water damaged iPhones may or may not turn on.
    • iPhone Battery Life Problems. iPhone battery draining fast is one of the most common problem of iPhone users across the globe. The battery life problems are usually encountered after an iOS upgrade.
    • Check Your iPhone's Battery Health. One of the most common problems you might experience with your iPhone is that its battery doesn't last because it has degraded.
    • Force Quit Apps That Have Crashed. If an app isn't working properly or responding on your iPhone, you can force quit it and then relaunch it to fix the issue.
    • Restart Your Phone to Fix A Huge Range of Problems. You can solve a huge number of iPhone problems by simply restarting your iPhone. When you opt for restart, your iPhone shuts down all the running apps and background processes.
    • Update Apps to Solve Software Problems. If an app is acting up, won't open, some features are broken, or it frequently crashes, consider updating it. Developers often fix problems with new versions of the app, so grabbing the latest build might just solve your issue.
  3. Jul 11, 2019 · Find out how to erase or restore your iPhone to fix any software problem. Slow performance, unresponsive apps, even poor battery life.

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  5. Apr 24, 2024 · With a few simple steps, you can diagnose and fix common problems without needing to visit a repair shop. From unresponsive screens to battery issues, this guide will walk you through resolving these pesky glitches so you can get back to using your device hassle-free. Step by Step Tutorial: Troubleshooting Your iPhone.

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