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  1. To Turn on 2-Step Verification in the RBC Mobile app: On the Accounts Overview page, select More at the bottom-right corner of the screen. At the top of the More screen, select Settings. Under the Features heading, select 2-Step Verification. Turn 2-Step Verification on by tapping the toggle button. This will take you to the Select a Trusted ...

  2. Download the RBC Mobile app Today. Or text “RBC” to 722722 and we’ll send you the link. Standard message rates may apply. 2-step verification is an added level of security in RBC Online Banking and the RBC Mobile app that helps to keep your banking information secure.

  3. Download the Interac verification service app from the App Store or Google Play. 2. In the Interac verification service app, choose RBC from the list of financial institutions – then sign into RBC Online Banking or the RBC Mobile app to create your Interac verification service account profile. 3. Add connections from within the app.

  4. Secure Sign-In. Please try again later. RBC Online Banking is provided by Royal Bank of Canada. With RBC Online Banking you'll have access to the tools and services that give you more control over your money and save time. Sign in or enrol today.

  5. Regular, unencrypted email is not secure. You should never include personal or confidential information in a regular email. To discuss your personal information with us safely, send us a message via the RBC Royal Bank Online Banking message centre or one of our other secure message centres, or call us at 1-800-769-2511, or visit a branch.

  6. Contact Us. If you still need assistance, contact us 24/7 at: 1-844-778-5409. TTY Service: 1-855-224-1714. 1. For a list of participating banks or credit unions that can be used to log in or access the Interac verification service, click here. Explore Interac Verification Service for secure and seamless transactions.

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  8. To activate your new accounts, you must show two pieces of valid identification (one from List A and the second one from List A or List B). List A. Canadian driver's licence. Canadian passport. Certificate of Canadian Citizenship. Certification of Naturalization (paper document or card) Permanent resident card.

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