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  1. You can use the document verification service to verify your identity without waiting for a CRA security code, giving you full and immediate access to the CRA sign-in services. Use a mobile device to take a real-time picture of yourself and an accepted government-issued photo identification document.

  2. You can use the document verification service to verify your identity immediately. Use a mobile device to take a real-time picture of yourself and an accepted identification document . You must be 16 years of age or older to use this service.

    • Debt recovery
    • Option 1 – Using one of our Sign-In Partners
    • Option 2 – Using a CRA user ID and password
    • Option 3 – Using a provincial partner
    • Help and FAQs
    • Topics

    The CRA has resumed its work to address taxpayer debt. Tax refunds, benefit and credit payments may be applied to pay outstanding balances. You can check the status of your benefits by logging into your CRA My Account. Contact the CRA if debt repayment causes you financial hardship. Call 1-888-863-8662 for benefit debt or, 1-888-863-8657 for tax return debt. Learn more at Canada.ca/balance-owing.

    If your CRA user ID and password have been revoked

    Some taxpayers may have received a notification that their CRA user ID and password have been revoked. Visit CRA user ID and password have been revoked for more information.

    To make your account more secure, email addresses in My Account are now required

    As of February 7, 2022, all My Account users will need to have an email address on file with the CRA to help protect their online accounts from fraudulent activity. If you do not currently have an email address on file, you will be prompted to provide one when you sign in.

    My Account is a secure portal that lets you view your personal income tax and benefit information and manage your tax affairs online.

    Sign in or register with the same sign-in information you use for other online services (for example, online banking).

    Sign-In Partner

    For the security of your CRA account, when you are on your Sign-In Partner website, ensure it is your information that is entered and not that of somebody else.

    View list of Sign-In Partners

    Sign in with your CRA user ID and password, or register.

    CRA sign in   CRA register

    Sign in with your Alberta.ca Account or BC Services Card.

    Provincial partner sign in

    •CRA user ID and password

    •Sign-In Partners

    •Provincial partners

    •Multi-factor authentication

    •Direct deposit

     

    •My Account – What's new

    •About My Account

    •Hours of service

    •Representatives

    •CRA sign-in services

    •Individual tax enquiries

  3. The Interac verification service helps you verify your identity quickly and securely from your computer or mobile device. The service allows you to access digital services by establishing a connection with your financial institution using your existing login information.

  4. Jul 23, 2024 · You can check verification status at Partner Center in Account settings | Legal Info, where you can see: One or more tabs (Partner, Developer, or Reseller, depending on the programs in which your organization is enrolled). Your verification status: Pending, Accepted, or Rejected, with a status icon.

  5. The RBC Mobile app now has 2-Step Verification for added security and protection. 2-Step Verification means we’ll send a message to your chosen trusted device whenever someone tries to sign in from another device.

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  7. Sep 23, 2022 · When you arrive, we check your identity to make sure that you are the same person who was approved to travel to Canada. We may use your biometrics to do this. If we can’t verify your identity, you may be detained by a border services officer.

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