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Oct 8, 2024 · Here are some examples of call closing statements for this situation: “Just to confirm, we have scheduled your appointment for this Wednesday at 3 p.m. Thank you.”. “Okay, we'll see you at 10 a.m. on Friday. Have a great day.”. “We've scheduled your appointment.
- “Thanks for calling and if you have any additional questions, please call us.” This is a great example of closing spiel in the call centre, as it reassures the customer of future support (should they need it) and is a nice gesture of the advisor’s willingness to make the customer’s life easier.
- “Thanks for calling [COMPANY NAME]. Have a good day.” Using shortened terms sounds more human. “Thanks for calling” is a popular closing statement. Perhaps this shows the value of keeping the tone of the conversation less formal by using “thanks” and not “thank you”.
- “Goodbye, Mr/Mrs [INSERT CUSTOMER NAME], thank you for calling.” This is a nice call-closing phrase to use if your contact centre is looking for advisors to do more to personalize their calls.
- “You’ve been speaking with [INSERT ADVISOR NAME] today. Thank you for contacting [INSERT COMPANY NAME]! Have a great day.” This may be quite a long call-ending statement to close a call, but it definitely covers all the bases in terms of using the customer’s name, thanking them for their time, and wishing them well.
Feb 23, 2023 · You can inject these customer service words and phrases into any situation to improve the customer experience. 26. “I appreciate that.”. Add a sprinkle of positivity to the interaction with this statement of gratitude. Use the phrase as a follow-up to saying, “Thank you.”. 27. “Absolutely.”.
Jun 27, 2024 · It may arrive in about 30 minutes. Thank you." Calls to answer customer inquiries Customer service inquiries may include a variety of topics and are frequent in practically every business. Because these calls are often unique to the caller, each call you answer may be different. Regardless of the content, these calls may end identically.
Aug 21, 2024 · 7 Tips for Effectively Ending a Customer Service Call. The following outlined tips will help you to guarantee that each customer service call ends on a positive note, leaving the customer satisfied and valued. Summarize the resolution. Before wrapping up the call, provide a quick overview of the resolution.
Jul 19, 2023 · A call-closing statement is a specific phrase or words that sales and customer service reps say towards the end of a phone call that indicates to both parties that the call is coming to an end. Knowing how to close a call can bring some control to cold calls , which can sometimes otherwise be difficult to predict.
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Dec 31, 2022 · By the time a closing call comes around, you’ve spent a lot of time with your prospect as a salesperson. call closing The Most Popular Call-Ending Statements.1. “Thanks for calling and if you have any additional questions, please call us.”2. “Thanks for calling [COMPANY NAME]3.
