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- Every video call should have a clear purpose, agenda, and duration. Before the call, review the agenda and prepare any questions, comments, or materials that you need to share. During the call, follow the lead of the host or moderator and respect the order of speaking. Wait for your turn and do not interrupt or talk over others.
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Do’s of Video Call Etiquette. 1. Do test your camera and microphone ahead of time. This is especially important if you’re using a new software tool or logging in from a new computer. When you start using video conferencing software, you’re often met with a barrage of pop-ups asking you to authorize this, enable that, and so on.
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- Make sure to introduce everyone at the beginning. Just like a real meeting or social event, you wouldn’t initiate a conversation between two acquaintances who haven’t met without introducing them.
- Ensure that you have a clean, work-appropriate background. You want your attendees’ focus to be on the meeting content, not your messy office or your amazing art collection.
- Look into the camera when talking instead of looking at yourself. If you’re looking at yourself on the screen while you’re talking, it will seem like your attention is elsewhere.
- Eliminate distractions and focus on the agenda. Notifications from messaging applications, ringtones, and applications running on your desktop can be distracting, which can make your attendees feel disrespected and undervalued.
Aug 21, 2024 · Learn the fundamental rules of video conference etiquette that will make your meetings a success. This guide will help you understand what to do on video calls.
- Video Conferencing Meetings
- Video Conferencing Attire
- Camera Positioning, Posturing, and Lighting
- Screen Sharing
- Video Call Backgrounds
- Muting and Unmuting The Microphone
- Letting Guest Attendees Into Meetings
- Discover Your Next Path
How you appear on camera can override what you say. A notable example of being unprepared for anything that can occur when you’re on camera is that of ABC’s reporter, Will Reeve. Reeve appeared on televisionin April 2020 from home wearing a suit jacket, but no pants. Later, in ABC’s Good Morning America segment, “Work-From-Home Etiquette: How to Av...
Do:
1. Dress from head to toe.As Reeves’ example illustrates, it’s important to be fully clothed from head to toe in a video call, even if you don’t expect to turn your video call camera on. Call leads have been known to ask everyone on the video call to turn on their cameras without prior notice. 1. Don footwear.Even wearing a business suit without shoes can trip you up if your bare feet become visible when you suddenly have to walk away from the call to attend to something in your environment....
Don’t:
1. Wear items with questionable messaging.Reserve clothing with controversial messaging, such as political-themed T-shirts, jackets, or emblazoned ball caps, for your off-camera life. If you’re in doubt, don’t wear it. The same goes for coffee mugs and other items with messaging that you may use during video calls. 2. Appear as if you just climbed out of bed.Maybe you did, but try not to show it. Neaten your hair, splash some water on your face, and dress appropriately for every video call. 3...
Do:
1. Have a front-facing light source illuminating your face, if possible. It’s flattering, according to a Hewlett-Packardarticle. It can also help you appear professional and engaged. Having only backlighting can make your face disappear in the shadows and make you look like a video call novice. Position yourself in front of a natural light source, such as a window, or invest in a halo lite ring to place before your face. 2. Position yourself with the camera at or above your eye level. This is...
Don’t:
1. Place your laptop on your lap in video calls.It can make you look like you’re sitting on a sofa, which doesn’t come off as professional in a business call. Also, your face is likely to only be illuminated by the laptop’s blue light. That, and the angle in which it portrays your face, isn’t flattering. Make it a practice to use a desk or table to support your camera-bearing device for professional calls, and make sure the camera is at least at eye level. 2. Spin your chair, twirl your hair,...
Do:
1. Learn how to share your screen with other participants on a video call.Ask a coworker or do a web search to learn how to share your screen for the platform you’re using (Teams, BlueJeans, Zoom, etc.). Know how to do this before you are asked to share your screen in a call.
Don’t:
1. Have any proprietary information open on your screen.If there’s a chance you’ll be asked to share your screen to show a spreadsheet or other documents with the call participants, close any open applications that may contain proprietary information you don’t want shared. Anything you can see on the screen, including chat messages that pop up, will be seen by everyone on the call.
Backgrounds include anything besides yourself that appears in the camera frame. That can include other people, coffee mugs, wall decor, kids, and pets when you're working. remotely or in a hybrid work environment.
Do:
1. Mute your microphone. To prepare for background interruptions or noise, keep yourself muted. Only unmute your mic when you’re invited to speak. 2. Go to the bathroom before joining all scheduled video calls. You don’t want to have to respond to an impromptu question midstream. If you must use the bathroom during a call, check to make sure your teleconferencing application is set to mute. Please, don’t forget to turn off your camera.
Don’t:
1. Start talking without unmuting your microphone.Even the most seasoned video conferencing participants occasionally fail to unmute their mics before speaking. 2. Chime in all the time.Only unmute your mic and speak when it’s necessary to greet other call participants, answer or ask questions, or present to the group.
Lastly, before engaging in casual or personal conversation with your coworkers when you first join a video call, check to see who’s already present in the call. There may be customers or clients or others who were invited to the meeting that are already on the call. If a message displays that states an invitee outside your organization is waiting t...
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- Mute yourself when not speaking. Being told that “you’re on mute” is a borderline canonical experience for every remote worker. Forgetting once or twice is natural, but it’s important not to make it a habit.
- Be on time. This one should be standard for any meeting, whether it’s hybrid, remote, or in person. However, when you're participating in a video conference, it's especially important.
- Ensure your technology works correctly. Now that video conferencing has become the norm, rather than the exception, ensuring that your technology is working correctly and ready to go is an essential part of basic video conferencing etiquette.
- Use technology to fully engage remote participants. You want your remote video conference attendees to feel like they can participate and are truly a part of the meeting.
Nov 10, 2023 · Brushing up on your video call etiquette helps ensure meetings are more effective and enables you to make a good impression. Here are 15 video call rules for doing business in our often remote, always-connected world.
Learn how to use video calls with respect and effectiveness in the remote work context. This article covers tips on equipment, environment, behavior, communication, collaboration, and follow-up.
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