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  1. General eligibility. You can check your claim status online at Unemployment Benefits Services or call Tele-Serv at 800-558-8321. We use information from you and your last employer to determine if you qualify. TWC sends your last employer a letter with the reason you gave for no longer working there.

  2. You may use the TWC Benefits Estimator to estimate your potential benefit amounts. The estimator cannot tell you whether you qualify for unemployment benefits. Your benefit amounts are based on your past wages. How we calculate benefits is explained below.

  3. To qualify for benefits, you must be either unemployed or working reduced hours through no fault of your own, such as a layoff, a reduction in hours not related to misconduct, or

    • On this page
    • Eligibility criteria
    • Eligibility for specific work situations
    • Situations where you may not be eligible
    • You need to have worked enough hours to be eligible
    • Find other types of benefits
    • Document navigation

    •Eligibility criteria

    •Eligibility for specific work situations

    •Situations where you may not be eligible

    •Find other types of benefits

    To receive EI Regular benefits, you need to demonstrate that you:

    •were employed in insurable employment

    •lost your job through no fault of your own

    •are affected by flooding or wildfires

    •have been without work and without pay for at least 7 consecutive days in the last 52 weeks

    •have worked for the required number of insurable employment hours in the last 52 weeks or since the start of your last EI claim, whichever is shorter

    You may still qualify for benefits, even if you work for an employer who is related to you.

    Refer to the following links for eligibility information for these specific situations:

    •EI Benefits and farmers

    •EI Benefits and fishers

    •EI Benefits and teachers

    •EI Benefits and Canadian Force Members

    •if you voluntarily left your job without just cause

    •if you were dismissed for misconduct

    •if you're unemployed because you're directly participating in a labour dispute (for example, a strike, lockout or other type of conflict)

    •during a period of leave that compensates for a period in which you worked under an agreement with your employer, more hours than are normally worked in full-time employment

    Number of hours of insurable employment required to qualify for EI

    The qualifying period is the shorter of: the 52-week period immediately before the start date of your claim, or the period from the start of a previous benefit period to the start of your new benefit period, if you applied for benefits earlier and your application was approved in the last 52 weeks Exception: In some cases, the qualifying period may be extended to a maximum of 104 weeks if you weren’t employed in insurable employment or if you weren’t receiving EI benefits.

    Determine how many hours you need

    The unemployment rate in your area determines how many hours you need to qualify. Look up EI Economic Region by Postal Code to find out the unemployment rate in your region and the number of hours to qualify for regular benefits. If you received a notice of violation If you received a notice of violation regarding prior EI benefit periods, the number of insurable hours required to qualify is increased. Number of insurable hours required to qualify for EI benefits

    Are EI regular benefits not applicable to you? Use the Benefits Finder to find other Government of Canada, provincial, or territorial benefits.

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  4. If TWC determines that you were not fired for misconduct connected with your work or you quit your job for a work-related or medical reason, you may be eligible for Unemployment Benefits. TWC will notify you by mail of any decisions.

  5. Dec 4, 2020 · Do I still qualify? What do I need to know about work search requirements? How do I know what kind of unemployment aid I’m receiving? What can I do if my unemployment claim is denied?

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  7. Dec 4, 2020 · How do I know what kind of unemployment aid I’m receiving? You can log on to your online account with the TWC and visit your claim and payment status page.

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