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1. • 24 hours

     • Your PRESTO card will be cancelled and your TTC Monthly Pass will be transferred to your new PRESTO card. You will be required to purchase another card for $6. It may take up to 24 hours for your card and monthly pass to be cancelled and transferred to the new card.
     www.ttc.ca/Fares-and-passes/PRESTO-on-the-TTC

     PRESTO on the TTC

2. www.prestocard.ca › en › aboutRefund Request: How to Get a PRESTO Card Refund | PRESTO

   www.prestocard.ca › en › about

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   You can get a refund on your card balance by completing our Refund Form A for physical PRESTO Card and mailing the form and your PRESTO Card to us. All refunds are subject to a 4% processing fee. The physical card issuance fee is non-refundable.

   • Lost Or Damaged Card

     Cancelling a PRESTO card is permanent. Once you cancel your...

3. www.prestocard.ca › en › aboutLost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca › en › about

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   Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again. Note: For PRESTO in Apple Wallet, if you lose or factory reset your phone, your PRESTO card in Apple Wallet will be paused once the device is marked as “lost” in the Find My app. To recover your PRESTO in Apple Wallet card, sign into your ...

4. Videos

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     1:39

     youtube.com

     How To Remove Presto Card From Account (2024)

     Sep 20, 2023

     4K Views

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     1:07

     youtube.com

     How to Remove Presto Card from Account !

     Sep 14, 2023

     7.4K Views

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     2:38

     youtube.com

     Report a Lost Card | How to PRESTO

     May 31, 2023

     53.9K Views

   View all

5. www.prestocard.ca › en › supportAccount Management - PRESTO Card

   www.prestocard.ca › en › support

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   Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

6. www.metrolinx.com › en › discoverNeed to knows about PRESTO before jumping on transit again

   www.metrolinx.com › en › discover

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   Aug 30, 2021 · For more information on how to cancel your lost, stolen or damaged PRESTO card and transfer your balance, go here. New ways to pay. The PRESTO app isn’t the only thing that’s new. PRESTO’s also piloting credit card payment on UP Express. It’s part of a phased approach to rollout more contactless payment options across the region to make ...

7. www.reddit.com › r › ottawaPresto Tip: If you deposit funds but don't tap your card ...

   www.reddit.com › r › ottawa

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   Simply click through the instructions starting with “Load Your Card”. It can take up to 24 hours for the funds to be credited to your PRESTO Account. Please note that you must tap your card to a device within 30 days in order for your transaction to be completed.

8. www.reddit.com › r › torontoPSA: TIL cancelling a stolen Presto card is complicated

   www.reddit.com › r › toronto

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   Cancelling a card isn't instantaneous. That takes 24 hours. So, if it's stolen, it can still be used until all the terminals across the system are pinged and notified to reject the card. In the meantime, Presto CAN'T cancel any auto-reloads on the card (which would mitigate damage).

9. People also ask

   How do I cancel a Presto card?

   • By Calling us at 1-877-378-6123 Cancelling a PRESTO card is permanent. Once you cancel your PRESTO card, it can’t be used again. Note:For PRESTO in Apple Wallet, if you lose or factory reset your phone, your PRESTO card in Apple Wallet will be paused once the device is marked as “lost” in the Find My app.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

   See all results for this question

   Can Presto cancel auto-reloads?

   • In the meantime, Presto CAN'T cancel any auto-reloads on the card (which would mitigate damage). The only way to do this is buy a new card and transfer the account. Sounds quick and easy, but it's not. What I found out during a subsequent call to Presto is that after buying a replacement card, it takes four hours to activate in the system.

   PSA: TIL cancelling a stolen Presto card is complicated

   www.reddit.com/r/toronto/comments/7ka6lt/psa_til_cancelling_a_stolen_presto_card_is/

   See all results for this question

   What if my Presto card is lost or stolen?

   • If your card has been lost or stolen visit our Lost or Damaged Card page to learn how to transfer your balance to a new card. Some local transit agencies will provide a PRESTO card refund in person, if the balance on your card is less than $50.

   Refund Request: How to Get a PRESTO Card Refund | PRESTO

   www.prestocard.ca/en/about/refunds

   See all results for this question

   Can I transfer my card balance from a cancelled Presto card?

   • You can only transfer your card balance from a cancelled physical PRESTO card to another physical Adult PRESTO card in your account or a card with the same fare type as the cancelled card, and the card you’re transferring to can’t have a transit pass on it.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

   See all results for this question

   How long does it take to transfer a Presto card?

   • Once you request a transfer, your transfer will be available for use within 4 to 7 hours. Tap your card on any PRESTO device at least once within 30 days to complete the transfer process. Your online account information will be updated after you tap.

   Lost Card: Replace or Transfer Balance | PRESTO

   www.prestocard.ca/en/about/report-lost-card

   See all results for this question

   How do I get a Presto card refund?

   • Some local transit agencies will provide a PRESTO card refund in person, if the balance on your card is less than $50. Check with your local transit agency and if an in-person option is available, complete Refund Form B and bring the form along with your PRESTO card to your transit agency’s Customer Service Outlet.

   Refund Request: How to Get a PRESTO Card Refund | PRESTO

   www.prestocard.ca/en/about/refunds

   See all results for this question

10. www.youtube.com › watchReport a Lost Card | How to PRESTO - YouTube

    www.youtube.com › watch

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    Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option ...

    • Video Duration: 3 min
    • Views: 53.9K

    • Author: PRESTO