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Where can I load my card or check my balance? Why is there a delay in loads and how long do I have to wait before I can tap on a device and load my funds? What is a pending load?
- Account Management
Find answers to all your questions about creating and...
- Loading Funds
Funds loaded online to your physical PRESTO card will be...
- Account Management
Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.
Yes, loading in person is instant because the reader is able to immediately load the funds onto your smart card. If you load online it needs to update every possible reader in every transit system that uses PRESTO to update your card the next time you tap.
Funds loaded online to your physical PRESTO card will be ready to use in 4 to 7 hours. Add your card to a PRESTO account for additional benefits like balance protection. Load funds online; Sign in or Create an account
Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.
Aug 30, 2021 · PRESTO account customers who have lost their PRESTO card or had it damaged can purchase a replacement card and have their balance, passes, fare type and settings transferred over to the new card. If you buy a new card in person – from a Customer Service Outlet, Shoppers Drug Mart Outlet or a PRESTO self-serve machine – do not add it to a ...
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How long does it take to load a Presto card?
How long does it take to update a Presto card?
Can I add a new card to my Presto account?
How do I load my Presto card?
What if I Lost my Presto card?
How does Presto work?
There are several ways to check your PRESTO card balance: Online: Once you log in to your My PRESTO Account, your balance will appear on the your dashboard. Please note that the Card Activity page can take up to 24 hours to update; At a Balance Checker; At a Self-Serve Reload Machine; By phone at 1-877-378-6123