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  1. How does Switch Up work? O2 Switch Up is included with Plus Plans and Ultimate Plans at no extra cost, or you can add it to a Classic Plan as a Bolt On for £6.99 a month. Once you’ve got Switch Up, you can pop into an O2 store to swap on the spot. Or if you’d rather switch by post, just give us a call on 202 or sign in to My O2 to get started.

  2. O2 Switch Up is included with Plus Plans and Ultimate Plans at no extra cost, or you can add it to a Classic Plan as a Bolt On for £6.99 a month. Once you’ve got Switch Up, you can pop into an O2 store to swap on the spot. Or if you’d rather switch by post, just give us a call on 202 or sign in to to get started.

  3. Aug 10, 2022 · From 3 August 2023 we’re changing the O2 Switch Up T&Cs, so customers will be able to swap their current phone for a new one every 90 days. Customers will still get O2 Switch Up at no extra cost when they take out or upgrade to a Plus Plan. If you got O2 Switch Up before 3 August 2023 as part of a Plus Plan tariff you can continue to swap ...

  4. Aug 14, 2024 · O2 Switch Up lets you pick either a brand new phone or a ‘like new’ device that has been refurbished. In terms of how much you can save by going this route, it depends on the handset. A refurbished ‘like new’ iPhone 15 is £30 upfront and £17.22 a month on a 36 month contract.

  5. See the Apple and Samsung websites or check your phone’s user guide for more information. Remove any security software you've installed. Double-check that you’re exchanging the correct device. The unique IMEI number needs to match the one we supplied. You can check your IMEI by dialing *#06# on your phone app’s keypad.

  6. Aug 10, 2022 · New and existing O2 customers can now switch their phone for a new one whenever it suits them with the launch of O2 Switch Up; O2 Switch Up will be automatically included with Plus Plans at no extra cost, or can be added as a Bolt On to new Custom Plans for just £3.99 a month; With O2 Switch Up, customers don’t need to pay off their existing ...

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  8. Sep 12, 2022 · Yes, with O2 Switch Up you can take any phone (new or refurbished) and any tariff when you hand back your phone in excellent condition - the only thing you can't do is hand it back, disconnect and stop being a customer as you have to take out a new pay monthly phone contract. Message 46 of 133. 10,473 Views. 1 Kudo.

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