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2 days ago · If you can't update or restore your iPhone or iPod touch. You can put your iOS device in recovery mode, then restore it using your computer. In these situations, you might need to use recovery mode to restore your device: Your computer doesn't recognize your device or says it's in recovery mode.
- Overview
- Try to update your device again
- If you still need help, try these steps
When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages on your computer.
If your device disconnects during the update or restore, or if your computer couldn't tell your device to restore, you might see one of these messages:
•The iPhone [device name] could not be restored. An unknown error occurred (9).
•The iPhone [device name] could not be restored. An unknown error occurred (4005).
•The iPhone [device name] could not be restored. An unknown error occurred (4013).
•The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps:
If you can update your device but it starts up in recovery mode, follow the steps above again. On step 4, choose Restore instead of Update. After the restore completes, you need to set up your device from a backup.
If you still see an error during the update:
1.Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
2.Try to restore your device using another USB cable.
3.Try to restore your device on another computer.
If you continue to see error 9, 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.
- Update iTunes On Your Computer. First off, it’s important to make sure that iTunes is up-to-date on your Mac or PC. It’s easy to check! On a Mac, follow these three steps
- Reboot Your Computer. If your iTunes is already up-to-date, the next step in fixing your iPhone is to reboot your computer. On a Mac, just click the Apple button at the upper-left-hand corner of the screen and click Restart from the bottom of the drop-down menu.
- Hard Reset Your iPhone When It’s Plugged Into The Computer. We don’t always recommend hard resetting your iPhone, but it may be a necessary step when your iPhone won’t restore.
- Try A Different Lightning / USB Cable. Oftentimes, an iPhone won’t restore because a broken or otherwise faulty Lightning cable. Try using a different Lightning cable, or borrow one from a friend.
Oct 30, 2024 · Update the software on your Mac or PC. If you see error 10, your iOS device might have a newer version of iOS than is supported by your computer. You'll need to update the software on your Mac or to update iTunes or the Apple Devices app on Windows before you can update or restore your iOS device.
Aug 30, 2023 · In this article, we will go over a few of the main solutions to fix the issue of your device cannot be found and restored. 1. Why Does iTunes Say My iPhone Cannot Be Found?
Dec 27, 2021 · How Do You Fix iPhone Could Not Be Restored? 1. Check USB Cable and Ports. 2. Turn off Firewall/Antivirus Applications. 3. Check Apple Mobile Device USB Driver. 4. Update iTunes and Restart Computer. 5. Force Restart iPhone. 6. Bypass the Error Message and Restore iPhone (No Data Loss) 7.
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Oct 19, 2023 · Level 2. 272 points. "The iPhone 'iPhone' could not be restored. An unknown error occurred (10)." iPhone now stuck on "Recovery Mode" screen. How to proceed? Trying to restore an iPhone 14 to factory settings. (No important data on phone -- OK if memory is totally wiped.)
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related to: How to fix iPhone could not be restored device not found?1 Click to Reboot iPhone/iPad/iPod Stuck in Restore Mode. Works Flawlessly. Restore Now! Recover All Kinds of iPhone Booting Failure without iTunes, Easy and Safe Solution.
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