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  1. Samsung TV. Navigate to the Samsung Smart Hub; Select "Apps" Press and hold the "Select" button on the BritBox app; From the sub-menu that appears, select "Update Apps" If an update is available, select "Update" Allow a few minutes for the update to complete; If required, follow Samsung's instructions to update your TV's software or turn on ...

  2. The BritBox app is available for Samsung SmartTVs from 2016 or newer, which run at least Tizen 2.3. Follow these instructions from our friends at Samsung to download an app to your TV Search for BritBox and complete the installation process

    • Make Sure Your Samsung TV Is Compatible with BritBox
    • Power Cycle Your Samsung TV
    • Check Your Internet Speed
    • Restart Your Router
    • Update Your Samsung TV Firmware
    • Clear Your BritBox App Cache
    • Reinstall The BritBox App
    • Turn Off Your Vpn
    • Try BritBox on Another Device
    • Check BritBox Server Status

    The Britbox app only works with Samsung smart TV models from 2015 or later, all of which run Samsung’s Tizen OS. You can check the year and operating system version of your Samsung TV on their website here. For Samsung TVs from prior to 2015, your only real options are to replace the TV or add a streaming stick. Obviously, a streaming stick is a ch...

    Often, app problems are caused by random TV software glitches. As with most software problems, the best solution is to turn it off and back on again. The easiest way to restart Samsung TV appsis to restart the entire TV. However, when you hit the power button on your remote, it doesn’t actually turn off the TV. Instead, it sends it into standby mod...

    Slow internet can often cause buffering issues with Britbox and other video and streaming apps. In extreme cases, your internet may be too slow or unreliable to even connect to the Britbox servers. You can do an internet speed teston your computer or phone. Make sure the device you are using is on the same network as your TV. For your phone, that a...

    Often, the problem is with your local Wi-Fi network rather than your TV or the Britbox app. Rather than try to debug every potential network problem, it’s easier to just restart your entire network to see if that sorts everything out. You’ll generally want to do this once a month or so anyway to keep your network functioning at its best. Before pro...

    Just like app updates, firmware updates will often fix your TV app problems for you. Samsung smart TVs update automatically, but they also have an option to manually force a firmware update. This shouldn’t be necessary, but it is nice to have in case the automatic updates fails without telling you. 1. Press the Home button on your Samsung TV’s remo...

    Instead of reinstalling the app, Samsung TVs let you clear an app’s cache. This is the equivalent of clearing the cookies in your internet browser, and often it will solve random glitches in the app. 1. Press the Home button on your Samsung TV’s remote control to open the smart hub. 2. Click Settings in the smart hub menu. 3. Select the Apps tab. 4...

    Clearing the cache fixes most app glitches, but sometimes you need to do a full reinstall. To do that, you’re going to need to delete the app and then reinstall it.

    Those of you that don’t use a virtual private network (VPN) can ignore this step. If you don’t know what a VPN is, you’re probably not using one. Most video apps and streaming services try to block VPN traffic. If you’re running a VPN that Britbox has managed to block, you likely won’t have access to your streaming content. The easiest way to test ...

    We’ve covered nearly everything we can try on your TV itself. Before resorting to our most drastic option, let’s see how widespread the problem is. Try opening Britbox on your computer or any other device on your network. If Britbox works on your other devices but not your TV, it’s time to contact Samsung support. But if Britbox isn’t working on an...

    You can use Downdetectorto check whether other users in your area are having problems with Britbox. Most of the time, Britbox outages are local and quickly fixed. If you can’t find anything on Downdetector, it’s probably time to contact Britbox supportfor more info. They’ll have more up-to-date information than I can provide in this article.

  3. Tap 'More' in the BritBox app OR; On your device, open 'Settings' Select 'General' then 'Usage' Under 'Storage', a list of apps will load. Find and select the BritBox app. The BritBox app version will be shown. Looking for steps on how to update to the latest version of our app? They're here! App Version List

  4. It’s easy to download and install the BritBox app on your Samsung TV. Just follow the steps below to start streaming content on your smart TV. 1 Make sure that your Samsung TV is connected to the internet

  5. www.britbox.com › us › connectBritbox

    Get help with installing, logging in, and using BritBox on your Samsung TV.

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  7. Jun 4, 2024 · If you do not want apps automatically updated, set Auto Update to Off. The methods provided below are the most common. For model-specific information, check your TV's user manual.

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