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  1. Create a new email draft with ‘Phishing’ as the subject. Attach the suspicious email and send it to spam@o2.com. Forward the message to the organisation that it claims to be from. Forward the text, including the phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

  2. Jun 20, 2023 · This is an example of a vishing scam - where fraudsters impersonate companies over the phone. Read on to learn more about how it works. Outsmart the scammers – our free scam alert service can help you spot and avoid the latest scams. O2 vishing scam. The scam begins with a fraudster calling you claiming to be from O2.

  3. Feb 5, 2023 · O2 customers have been urged to be aware of scammers who are trying to steal personal details by offering bogus "discounts" on your phone bill

  4. Mar 31, 2020 · As with many scams, it begins with an email or text. Some of these may be from scammers pretending to be O2, and may alert you to an unpaid or overdue bill, and will include a link to pay or ‘view your bill’. This messaging is designed to panic recipients into clicking the link to view the bill.

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  5. Feb 9, 2023 · UK telecoms giant Virgin Media O2 has warned its customers that scammers could try to steal their personal details by calling them with bogus offers of “discounts” on their mobile phone bills ...

    • Joe Sommerlad
  6. You can call us on 202 (free from your O2 phone), or on 0344 809 0202 (standard UK rates apply). Monday-Friday 8am-9pm, Saturday 8am-8pm, Sunday 8am-6pm. What to expect when you've reported fraud. Once your case has been raised, it’ll go directly to our dedicated fraud team who will conduct a thorough investigation.

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  8. Feb 8, 2023 · O2 has taken the scam seriously and has even begun sending a text message out to customers before the passcode arrives. The message reads: “If someone’s calling you and asking for a code ...

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