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1. www.cnn.com › 2024/07/31 › techA major change is coming to Taco Bell drive-thrus - CNN

   www.cnn.com › 2024/07/31 › tech

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   Jul 31, 2024 · After two years of testing AI voice technology in a number of its drive-thrus, Taco Bell hopes to have the AI ordering at hundreds of its US locations by the end of this year.

2. nypost.com › 2024/08/01 › businessTaco Bell to roll out AI-powered drive-thrus to hundreds of ...

   nypost.com › 2024/08/01 › business

   Aug 1, 2024 · Taco Bell’s expansion comes on the heels of McDonald’s halting its AI-powered automated drive-thru pilot program this week at more than 100 locations after a series of customer complaints ...

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     Taco Bell to begin using AI for drive-thrus at hundreds of locations by the end of the year

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     Taco Bell's Drive-Thru AI Might Take Your Next Order

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     Taco Bell announces use of AI at drive-thrus

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4. www.fastcompany.com › 91165741 › taco-bell-leveragesTaco Bell steers into AI drive-thru ordering - Fast Company

   www.fastcompany.com › 91165741 › taco-bell-leverages

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   Jul 31, 2024 · Brands, Taco Bell’s parent company, said it would expand the use of AI to hundreds of U.S. locations by the end of 2024. Around 100 Taco Bell’s in 13 states already use the technology.

5. www.nbcnews.com › business › business-newsTaco Bell to roll out AI drive-thru ordering in hundreds of ...

   www.nbcnews.com › business › business-news

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   Jul 31, 2024 · Currently, more than 100 Taco Bell restaurants in the U.S. use voice AI. Taco Bell had nearly 7,700 U.S. locations at the end of 2023, according to company filings.

   • Author: Amelia Lucas, CNBC

6. www.customerexperiencedive.com › news › taco-bellTaco Bell puts AI front-and-center in drive-thru strategy

   www.customerexperiencedive.com › news › taco-bell

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   Nov 8, 2024 · Taco Bell isn’t the only fast food company exploring the CX benefits of AI. Wendy’s is experimenting with a voice AI drive-thru technology, and though McDonald’s paused its pilot in June, the company’s executives still see a future for automated order taking.

7. www.zdnet.com › article › taco-bell-is-rolling-outTaco Bell is rolling out AI ordering in hundreds of drive ...

   www.zdnet.com › article › taco-bell-is-rolling-out

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   Aug 1, 2024 · Brands said it plans to roll out voice AI technology to hundreds of restaurants across the US (there are currently more than 7,400 Taco Bell locations in the country). The technology is already in ...

8. People also ask

   Is Taco Bell using AI to automate ordering?

   • Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity. Taco Bell is testing conversational AI at the drive-thru "to help us potentially automate ordering," said Chris Turner, the chief financial officer at Taco Bell's parent company, Yum Brands.

   Restaurant Revolution: How AI Is Reshaping the Dining Experience

   www.businessinsider.com/how-restaurants-use-ai-robots-chatbots-voice-assistants-drive-thru-2023-9

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   Does Taco Bell use voice AI?

   • Yum Brands has moved quickly on its test. In May, executives said Taco Bell would expand its pilot of voice AI from five locations to 30 restaurants in California. Currently, more than 100 Taco Bell restaurants in the U.S. use voice AI. Taco Bell had nearly 7,700 U.S. locations at the end of 2023, according to company filings.

   Taco Bell to roll out AI drive-thru ordering in hundreds of locations

   www.nbcnews.com/business/business-news/taco-bell-roll-ai-drive-thru-ordering-hundreds-locations-end-year-rcna164524

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   Will Taco Bell roll out AI at its drive-thru locations?

   • Taco Bell plans to roll out AI at hundreds of its drive-thru locations by year’s end. UCG/Universal Images Group via Getty Images “Yum! Brands is integrating digital and technology into all aspects of our business with exciting new capabilities, and AI is a core piece of that strategy,” Lawrence Kim, chief innovation officer at Yum!

   Taco Bell to roll out AI-powered drive-thrus to hundreds of locations

   nypost.com/2024/08/01/business/taco-bell-to-roll-out-ai-powered-drive-thrus-to-hundreds-of-locations/

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   Will Taco Bell use artificial intelligence to take down Drive-Thru orders?

   • Yum Brands hopes to use artificial intelligence to take down drive-thru orders at hundreds of Taco Bell restaurants by the end of this year. The restaurant company announced on Wednesday that it is expanding its rollout of the tech in the U.S. as it eyes implementing it in drive-thru lanes globally.

   Taco Bell to roll out AI drive-thru ordering in hundreds of locations

   www.nbcnews.com/business/business-news/taco-bell-roll-ai-drive-thru-ordering-hundreds-locations-end-year-rcna164524

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   Is AI coming to Taco Bell?

   • Yum! Brands, which is also the parent company of KFC, Pizza Hut, and The Habit Burger Grill, said it wants to introduce the technology to its other restaurants around the globe. AI technology is coming to Taco Bell, hopefully freeing up employees to lessen your wait time and provide better service.

   Taco Bell is rolling out AI ordering in hundreds of drive-thrus. Here's ho…

   www.zdnet.com/article/taco-bell-is-rolling-out-ai-ordering-in-hundreds-of-drive-thrus-heres-how-it-works/

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   Does Taco Bell have voice ordering?

   • “While there have been successes to date, we feel there is an opportunity to explore voice ordering solutions more broadly,” said McDonald’s USA Chief Restaurant Officer Mason Smoot In a memo obtained by Restaurant Business magazine. Taco Bell currently has AI at around 100 of its drive-thru locations.

   Taco Bell to roll out AI-powered drive-thrus to hundreds of locations

   nypost.com/2024/08/01/business/taco-bell-to-roll-out-ai-powered-drive-thrus-to-hundreds-of-locations/

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9. www.businessinsider.com › how-restaurants-use-aiRestaurant Revolution: How AI Is Reshaping the Dining ...

   www.businessinsider.com › how-restaurants-use-ai

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   Sep 14, 2023 · Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity. Taco Bell. Taco Bell is testing conversational AI at the drive-thru "to help us potentially automate ordering," said Chris ...