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  1. Making sure that the Hub is working at its best is key to having a strong, reliable, working broadband connection. Place the Hub in the best spot – keep it upright, out in the open and away from radiators and electronic devices. It can then avoid signal interference and better spread the WiFi around your home.

  2. If you reboot the Hub, you’ll most likely find that this can improve WiFi connection. Turn the Hub’s power off at the wall, then check all the Hub’s cables are firmly connected – including the power cable and the white cable. Turn the power back on and wait for 5–10 minutes while the Hub starts up again.

  3. May 22, 2024 · First up, Virgin Media suggests rebooting your Wi-Fi router. "If you find your broadband is unusually sluggish, the first port of call should be to power cycle your Virgin Media Hub – in other words, the classic 'turn it off and on again' method," the team at Virgin Media reveals. "It might seem simplistic, but power cycling your Hub ...

  4. Apr 17, 2024 · Hi @Palm771 . No, VM don't have a stabilisation period for the speed to settle down. Even using the same speed test site when measuring the connection you will find the results vary.

  5. Feb 27, 2024 · I could only see (1) Configure WiFi Network (2) Network Diagnostic Tool and (3) Modify Guest Network. I selected 2 and got this. Your home network has a few problems. Checking Broadband Service. Checking Ethernet Connections. Checking WiFi Connections. If you still think something is wrong, please check the following.

  6. Dec 2, 2023 · on ‎03-12-2023 00:02. Most certainly isn't throttled. That's a thing of the very distant past. Your slow speed issues are likely to be related to how the WiFi behaves in your house or signal to router maybe out of spec. Post up your router stats page as it should show us your signal levels.

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  8. Virgin Media outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...

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